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Support Services Coordinator
2 weeks ago
Closing date:
Number of positions: 1Recruiter name: Reem Mansoor Reference number: 50379
Workplace Type:
MAIN PURPOSE OF JOB
To support the managment and monitoring of outsourced services' key performance areas based on agreed service levels with the various providers (Catering, Housekeeping, Laundry, General Waste & Recycling, Medical Waste Disposal, Chemical Waste Collection, Security & Valet Parking)
KEY RESPONSIBILITY AREASManage contractor KPI measurement and performance improvement requirementsSupport the onboarding, training, evaluation and off boarding processes for existing and new contractorsSupport the billing and invoice processes for outsourced servicesMonitor and measure quality of contractor services, including participation in relevant auditsREQUIRED EDUCATIONREQUIRED EXPERIENCE
At least 3-5 years' experience in a similar setting
Relevant healthcare experience in a support services environment will be an advantageREQUIRED JOB SKILLS AND KNOWLEDGEContract and service level agreement (SLA) managementComputer Literacy (Microsoft Office)Patient safety, quality improvement and quality assurance methodologiesVerbal and written communication skills in EnglishKnowledge of medical and chemical waste management and related policiesAll applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program.
If you wish to grow with us, apply now and become a part of the Mediclinic Middle East FamilyBecome a part of our Talent Community and we will get in touch with you as soon as there is a relevant opening that fits your skills, interests and experience.
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