Services Coordinator

1 week ago


Dubai, Dubai, United Arab Emirates Unionengineering Full time
Job Description
Your ResponsibilitiesAt Lockton, we're passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented, and always striving to make ourselves and those around us better. We're active listeners working to ensure understanding and problem solvers developing innovative solutions.

If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

The Services Coordinator will play a key part in the Lockton MENA office in DIFC in the Operations Team by providing assistance to associates including but not limited to; booking flights, hotels, roadshows, conferences etc.

The Service Coordinator will be continuously working with our Associates so having good people skills is a must.

This is a fantastic opportunity for a seasoned services coordinator to join the world's largest privately owned insurance brokerage firm in the world, working as part of the MENA Operations function.

Your ResponsibilitiesOwn and manage the bookings process for Lockton MENA associates, including but not limited to booking flights, hotels, roadshows, conferences etcLead on the planning and support of trainings/conferences as per business requirementsAct as the main point of contact for associates' business travel inquiries and processes including processing administrative visa requirements, travel and accommodation bookings, venue bookings and catering.

Creating reports and managing travel expendituresCovering for office manager when they are not available, the role reports in to one of the senior executive assistantsAssess the service needs of associates and connect them with the correct providerCreate and maintain a directory of service providers and resourcesAssess associate issues and provide recommendations to fix problemsEnsure each client/associate is given the necessary services and follow up to fill ongoing service needsMaintain good relationships with associates, service providers and clientsAnswer telephones and respond to email inquiries in the officeQualificationsBasic QualificationsMinimum of 3 years of experience in a well reputed international firm in delivering excellent services coordination, managing travel bookings, creating expense reports and providing excellent customer serviceExperience working in a well reputed international firmExcellent written and spoken English skillsExcellent communication skills with an ability to build close relationshipsCompetent in Microsoft OfficePreferred QualificationsArabic speakers will be highly preferred for this roleBachelor's degreeExcellent time management skillsMeticulous and attentive to detailHighly motivated and a team player with good interpersonal skillsPositive attitude towards work and learning

Job Requirements
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