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Sales Manager
1 week ago
A Leisure Sales Manager accountable for proactively solicits and handles sales leisure opportunities for Europe Market, analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.
What will I be doing?
A Leisure Sales Manager accountable for proactively solicits and handles sales leisure opportunities for Europe Market, analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.
- Building successful relationships that generate sales opportunities
- Works collaboratively with offproperty sales channels to ensure sales efforts are coordinated.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within the community to strengthen and expand the customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Participates in sales calls with members of the sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e. g., generating proposals, writing contracts, customer correspondence). Using knowledge of market trends and target customer information to maximize revenue
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues, and concerns, to offer a better business solution.
As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.
- Analysis local market trends and competitor activity to identify business leads
- Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
- Negotiate room rates/packages with corporate clients
- Develop and implement creative local marketing channels, including social media channels
- Prepare company contracts for the hotel in accordance with current business and pricing conditions
- Work within current business strategies and recognising potential opportunities
- Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
- Attend Sales events, as required
- Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
- Answer customer queries in a prompt and professional manner
- Manage staff performance in compliance with company policies and procedures
- Recruit, manage, train and develop the Sales team
What are we looking for?
A Leisure Sales Manager serving Hilton brands is always working on behalf of our guests and working with other Team Members.
- Previous luxury or fivestar hotel leisure sales experience required with a proven track record
- Established contacts within the Europe region, knowledge of other source markets is a plus
- Excellent English communication skills, both written and verbal required, German is an advantage.
- Strong interpersonal and problemsolving abilities
- Highly responsible & reliable
- Flexibility to respond to a range of different work situations
- Ability to work under pressure and under own initiative
- Passion for sales and for achieving targets and objectives
- Degreelevel qualification in a relevant field
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
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