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Customer Relationship Associate
1 week ago
As part of the dedicated Compliance Team, guide the clients and suppliers with regards to onboarding, specifically relating to KYC / AML, as well as EDD and CDD, and follow up on the required supporting documents from the client or supplier.
- Provide feedback to the team on the quality of the information provided and whether all required supporting documents are in place to complete the new client/supplier profile accurately and adequately.
- Act as the point of contact between the / supplier, and compliance team for all compliancerelated matters and ensure the completion of all the required documentation related to onboarding and transactions according to the relevant internal policies and procedures.
- Undertake periodic and eventdriven reviews on highrisk as well as PEP accounts by reviewing KYC files and transactions and ascertaining any further and/or new supporting information that is required, particularly with regards to SOW and SOF.
- Provide regular updates on the progress of the new client/supplier onboarding and requested (pending or expired) documents.
- Keep track and continuously follow up on the client/supplier onboarding, requested (pending or expired) documents, or any transactionrelated missing documents.
- Conducting business reviews of clients and suppliers to maintain and carry out relationships with clients and suppliers.
- Ensure uptodate knowledge of the regulatory obligations on AML / CFT financial crime risks with regards to KYC / CDD.
- Ensure uptodate knowledge of the AML, CFT, / CPF red flags with regards to the onboarding and transaction to timely identify and raise any relevant suspensions.
Qualifications:
- A bachelor's degree in business administration or any related field.
- A minimum of 1 year's experience is a must in the same DPMS sector.
- Excellent interpersonal and communication skills.
- DPMS product and market knowledge.
- Positive attitude focused on customer interactions and followups.
Salary:
AED3, AED6,000.00 per month
Experience:
- DPMS: 1 year (required)
Ability to Commute:
- Dubai (required)
Ability to Relocate:
- Dubai: Relocate before starting work (required)
Willingness to travel:
- 75% (required)
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