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user operations manager uae

3 months ago

Sharjah, Sharjah, United Arab Emirates Antal International Full time
  • Recruit, train, and mentorhigh-performing NIO House Managers capable of running the completesales operation of a HIO House, fostering a culture of excellenceand customer-centricity.
  • Drive and achieve KPItargets, focusing on volume, customer satisfaction, margins, andincome growth.
  • Conduct ongoing performancemanagement of the NIO Houses based on agreed-upon KPIs, address HRissues, and drive continuousimprovement.
  • Control and management of allrequired sales and processes training to a pre-determined level forsales and support staff.
  • Manage the area salesforecasts, inventory levels, and merchandising standards tooptimise performance.
  • Implement standards fordisplaying and merchandising new and used vehicles as well as allpromotions.
  • Meet with NIO House Managers toplan and implement objectives for achieving sales and grossprofits.
  • Collaborate with brand management todevelop and implement effective marketing initiatives and drivevehicle sales.
  • Foster a motivated and engagedteam, resolving conflicts and making strategic decisions to drivesuccess.