Current jobs related to NOC Service Assurance Lead - Dubai, Dubai - Go-to Outsourcing Ltd

  • NOC Service Assurance Lead

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Arthur Lawrence Full time

    Arthur Lawrence is seeking a seasoned NOC Service Assurance Lead to drive enterprise-wide business transformation and IT governance excellence. The ideal candidate will possess a strong background in quality assurance, service assurance management, and IT service management processes.Key Responsibilities:Develop and implement quality assurance frameworks to...

  • NOC Service Assurance Lead

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Arthur Lawrence Full time

    Arthur Lawrence is seeking a seasoned NOC Service Assurance Lead to drive enterprise-wide business transformation and IT governance excellence. The ideal candidate will possess a strong background in quality assurance, service assurance management, and IT service management processes.Key Responsibilities:Develop and implement quality assurance frameworks to...

  • NOC Lead

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Arthur Lawrence Full time

    Arthur Lawrence, a management and technology consulting firm, is seeking a seasoned NOC Lead to join their team. The ideal candidate will have extensive experience in network operations and monitoring tools.Key Responsibilities:Lead the Network Operations Center (NOC) team in monitoring and maintaining the health of enterprise IT systems.Develop and...

  • NOC Technician

    1 month ago

    Dubai, Dubai, United Arab Emirates Insight Global Full time

    Position OverviewThe Network Operations Center (NOC) is responsible for ensuring the smooth operation of our customer route and switch networks. As a key member of the team, you will play a vital role in maintaining network integrity and performance.Key ResponsibilitiesMonitor customer networks for alerts and alarms.Triage initial alerts and assign incidents...

  • NOC Lead

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Arthur Lawrence Full time

    Arthur Lawrence, a management and technology consulting firm, is seeking a seasoned NOC Lead to join their team. The ideal candidate will have extensive experience in network operations and monitoring tools.Key Responsibilities:Lead a team of network operations professionals in monitoring and maintaining enterprise IT systems.Develop and implement strategies...

  • NOC Operations Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Ghobash Group Full time

    Job Title: NOC Team LeadCNS (Computer Network Systems) is a technology company with over 30 years of successful achievements and long-term partnerships with distinct customers across the region.We are an IT distributor with expertise in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure,...

  • Traffic NOC Engineer

    1 week ago

    Dubai, Dubai, United Arab Emirates Stantec Full time

    Job DescriptionThe ideal candidate will possess a degree in Civil Engineering from a recognized university, with a minimum of 10 years of experience in the construction and supervision of infrastructure and road management projects.Key responsibilities include:Preparation of Design NOCs documents and coordination with authorities to ensure timely...

  • Traffic NOC Engineer

    20 hours ago

    Dubai, Dubai, United Arab Emirates Stantec Full time

    Job DescriptionThe ideal candidate will possess a degree in Civil Engineering from a recognized university, with a minimum of 10 years of experience in the construction and supervision of infrastructure and road management projects. They will have expertise in computer software programs for traffic analysis, including SIDRA and HCS.Responsibilities will...

  • Quality Assurance Lead

    1 month ago

    Dubai, Dubai, United Arab Emirates Robert Walters Full time

    Position OverviewAs a Quality Assurance Manager at Robert Walters, you will play a pivotal role in ensuring the highest standards of quality in our software products. Your leadership will guide a dedicated team in the implementation of effective quality assurance strategies.Key ResponsibilitiesDemonstrate extensive experience in a QA leadership position,...

  • Quality Assurance Lead

    1 month ago

    Dubai, Dubai, United Arab Emirates ClickJobs Full time

    About the Role: At ClickJobs, we believe in creating an environment where enthusiasm meets professionalism. As a Quality Assurance Manager, you will be at the forefront of our commitment to excellence, overseeing quality assurance initiatives, managing customer feedback, and driving process enhancements to improve operational efficiency and client...

  • Quality Assurance Lead

    3 weeks ago

    Dubai, Dubai, United Arab Emirates LANDMARK Group Full time

    Job DescriptionWe are seeking a highly skilled and experienced Customer Service Operations Manager to join our team at LANDMARK Group.Key Responsibilities:Quality Assurance and Monitoring: Develop and implement quality assurance processes to ensure exceptional customer service standards are met.Productivity and Performance: Drive productivity targets and...

  • Lead Quality Assurance Manager

    1 month ago

    Dubai, Dubai, United Arab Emirates XAD Technologies Full time

    Lead Quality Assurance Manager (Telecommunications & Civil Engineering)Location: Onsite Dubai, UAECompany: XAD TechnologiesExperience: 10 YearsSalary Range: 5000 AED Key Responsibilities:Quality Assurance System Development:Design, implement, and uphold the Quality Assurance System in alignment with industry benchmarks and organizational policies.Formulate...

  • Lead Quality Assurance Manager

    1 month ago

    Dubai, Dubai, United Arab Emirates XAD Technologies Full time

    Lead Quality Assurance Manager (Telecommunications & Civil Engineering)Location: Onsite Dubai, UAECompany: XAD TechnologiesExperience: 10 YearsSalary Range: 5000 AED Key Responsibilities:Quality Assurance System Development:Design, implement, and uphold the Quality Assurance System in alignment with industry benchmarks and organizational policies.Formulate...

  • Quality Assurance Manager Lead

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Wood Full time

    Job DescriptionJob Title: Quality Assurance Manager LeadJob Summary:We are seeking a highly skilled Quality Assurance Manager Lead to join our team at Wood. The successful candidate will be responsible for leading the implementation and maintenance of our Quality Management System, ensuring compliance with industry standards and regulations.Key...

  • NOC Coordinator

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Black Pearl Consult Full time

    About the RoleWe are seeking a highly skilled NOC Coordinator / Engineer to join our team at Black Pearl Consult. As a key member of our team, you will be responsible for coordinating and handling all project-related activities for our Abu Dhabi location.Key ResponsibilitiesProject Coordination: Coordinate and handle all project-related activities with...

  • Traffic NOC Engineer

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Stantec Full time

    Job Summary:Stantec is seeking a highly skilled Traffic NOC Engineer to join our team. As a key member of our infrastructure team, you will be responsible for ensuring the smooth operation of our projects.Key Responsibilities:Prepare and coordinate the preparation of Design NOCs documents, ensuring compliance with all relevant authorities and...

  • Lead Quality Assurance Engineer

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Tabby Full time

    Job DescriptionCompany: TabbyJob Title: QA Automation LeadJob Type: Full TimeLocation: RemoteJob Category: Quality AssuranceAbout Us:Tabby is a leading fintech company that provides innovative financial solutions to individuals and businesses. We are committed to creating a seamless and secure payment experience for our users.Job Summary:We are seeking an...

  • Quality Assurance and Compliance Lead

    4 weeks ago

    Dubai, Dubai, United Arab Emirates MDAR Food Company Full time

    **Job Summary**MDAR Food Company is seeking a highly skilled Quality Assurance and Compliance Lead to join our team. As a key member of our organization, you will be responsible for leading and developing our compliance team, ensuring that our suppliers and franchise partners meet the highest standards of quality and compliance.**Key Responsibilities**Lead...

  • Traffic/ NOC Engineer

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Stantec Full time

    Job SummaryThe successful candidate will have a degree in Civil Engineering from a recognized University, with a minimum of 10 years of experience in the construction and supervision of similar projects in infrastructure and road management projects.Key ResponsibilitiesPreparation of Design NOCs documents and coordination with all authorities to guarantee...

  • Quality Assurance Lead

    3 weeks ago

    Dubai, Dubai, United Arab Emirates GSK Full time

    Job SummaryWe are seeking a highly skilled Senior Quality Control Specialist to join our team at GSK. As a key member of our quality assurance team, you will be responsible for ensuring the highest standards of quality in our laboratory activities.Key ResponsibilitiesScheduling and Coordination: Schedule and coordinate laboratory activities, including...

NOC Service Assurance Lead

3 months ago

Dubai, Dubai, United Arab Emirates Go-to Outsourcing Ltd Full time
The Service Assurance consultant provides assurance to Customers and MORO with respect to delivery of Managed Services and the associated deliverables, ensuring delivery to the appropriate standard and quality.

To achieve this, this role is responsible for execution of the following activities and associated processes:
  • Service Assurance Management
  • Quality Assurance
  • Governance

Responsibilities:

  • Service Assurance Management (as required and assigned)
  • Regular Meetings with Clients to ensure and Delivery obligations are being met ('what' we deliver)
  • Optimizing and Demonstrating the Value of the Services
  • Management, Alignment and Reporting of OLAs and SLAs
  • Taking and Managing feedback for improvements to our Services
  • Managing Issues and Actions with respect to Delivery, per Client
  • Service Governance (as required and assigned):
  • Regular Client-facing Meetings (e.g. Monthly, Quarterly)
  • Creation and Reporting of Governance Practices, Service Metrics
  • Managing and tracking of MSS Compliance to appropriate Standards and Regulations (e.g. ISO27001)
  • Identification of Problems affecting Delivery
  • Reporting to Customers and Stakeholders
  • Quality Assurance (as required and assigned):
  • Ensuring MORO deliver Quality Services ('how' we have delivered)
  • Identifying, tracking and managing issues affecting the Quality-of-Service delivery
  • Communicating and Co-ordination with internal and external Stakeholders
  • Act as an Escalation Point for Service Delivery of MSS
  • Identification,
  • Evolving, extending and expansion of the Service Delivery and Governance capability (by agreement with Head of MSS)

Qualification:

  • ITIL Accreditation preferred (or equivalent relevant experience)
  • Customer and Team-focused attitude
  • Expert skills in usage of Office 365, ITSM Systems
  • Excellent Organizational Skills, ability to influence and manage Customer expectations
  • Solid background in IT Service Management and understanding of management systems including ISMS, BCMS, QMS
  • Excellent communication, presentation, and training skills
  • Being able to understand complex business processes and activities
  • Flexible work approach, based on the job requirements
  • Active listener
  • Strong interpersonal skills with the ability to collaborate well with others and reconcile differences among resources/department

#J-18808-Ljbffr