Workforce Staffing Manager
2 weeks ago
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Responsibilities:
- Meet or exceed associate experience service levels and KPI's measured by hiring activity results and defect reduction
- Must be able to systematically escalate problems or variance in the labor plan to the relevant owners and teams and follow through on the resolutions to ensure they are delivered
- Growth of team's core and advanced skills sets measured by progression in their career path
- Management and ownership of cost per hire through oversight of labor, advertising and other talent acquisition costs
- Develop performance metrics to assist with driving business results
- Builds labor acquisition strategy inclusive of employee class recommendations, labor pool utilization, talent pool conversion and other channel resources across different
- Amazon businesses
- Work within various time constraints to meet critical business needs, while measuring and identifying activities performed and ensuring service requirements are met
- Management of the talent supply chain utilizing lean methodology
- Lead initiatives to optimize hiring lead times, costs and service levels
- Management of candidate cycle time, conversion rates and applicant funnel metrics to benchmark or above
- Identify effective talent supply chain partners, onboard and manage against execution, cost and compliance
- Excellent communication, both verbal and written as you will be required to convey updates on issues, operational status and business drivers throughout the activity cycle and during daily/weekly reviews
- Demonstrated return on investment from community engagement strategies
- Ability to translate customer service requirements into logistics/supply chain requirements Disclaimer:
We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party.
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