Advertising Agency Operations Coordinator

2 weeks ago


Dubai, Dubai, United Arab Emirates Grafiqberry Full time

Abu Dhabi based Advertising & Design Agency is looking for an OPERATIONS COORDINATOR (ADVERTISING AGENCY ) with 4-5 years of experience to join our team, who is currently residing in UAE.

If you're ready to be a part of our exciting journey and join us as we grow,

Job description:

Service Knowledge:
Stay updated on our services and industry trends to effectively communicate benefits to clients.

Sales Presentations:
Deliver compelling sales pitches to potential and existing clients, showcasing the value of our solutions.

Quoting and Proposal:
Prepare accurate quotes and proposals based on client needs, ensuring clarity on pricing and deliverables. Secure competitive quotes from suppliers for outsourced jobs.

Negotiation:
Engage in negotiations to close deals, ensuring mutually beneficial agreements for clients and suppliers.

Customer Service:
Address customer inquiries and concerns promptly, ensuring high levels of customer satisfaction. Interact with existing clients, walk-in customers, and potential clients to convert the leads into business.

Coordination:

Internal Team:

  • Serve as the assistant manager, overseeing the company's operations.
  • Schedule daily tasks in collaboration with the creative team coordinator, ensuring timely delivery of projects. Monitor job progress, aligning with design team schedules and client deadlines.
  • Coordinate daily activities (collection, delivery, site visits, installations, etc.) with the operations executive.
  • Address and resolve jobrelated issues by liaising with the design and operations team.

Clients:

  • Facilitate communication between clients and internal teams to ensure timely project processing and completion.
  • Address client complaints and jobrelated concerns, implementing corrective actions to maintain smooth operations.
  • Attend sales meetings, site visits, and installation coordination efforts.
  • Follow up on sales and payments, ensuring timely transactions.
  • Gather information about new requirements, complaints, and necessary rectifications.

Suppliers:

  • Collaborate with suppliers for delivery, installation, and quality assurance processes.
  • Ensure competitive rates and job fulfillment, following up on ongoing and pending projects for timely completion.

Reporting:

  • Maintain detailed records of sales and operational activities, customer interactions, and sales forecasts.
  • Provide regular reports to management, offering insights into the company's performance and areas for improvement.

Qualifications/Required Skills:


Experience: 4-5 years of proven track record in B2B sales/operations within the printing, advertising, and creative agency sectors is a must.


Communication Skills:
Exceptional verbal and written communication abilities.

Customer Focus:
Strong dedication to customer satisfaction, skilled in building and nurturing relationships.

Results-Driven:
Demonstrated ability to meet or exceed company sales targets consistently.

Technical Knowledge:

Proficiency in various advertising, and printing techniques (offset, digital, and large formats), materials, processes, and design (graphics and web).


Negotiation Expertise:
Effective negotiation skills, capable of devising mutually beneficial solutions.

Adaptability:
Ability to thrive in a dynamic and evolving industry.

Team Collaboration:
Collaborative mindset, capable of working efficiently with colleagues from diverse departments.

Driver's License:
Preferably possess a valid UAE driver's license.

Job Types:
Full-time, Permanent

Salary:
AED4, AED5,500.00 per month

Application Question(s):

  • Do you have 45 years of experience in Advertising, Design, and Printing Industry?

License/Certification:

  • UAE driving license? (preferred)


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