Hotel Telephone Operator

We are looking for a Hindi conversation young, vibrant, and energetic telephone operator who have IDS background and will undertake a variety of day-to-day front office tasks. You will be an integral part in ensuring that our front office operations run smoothly and are successful in supporting other business activities. hotel experience must.Salary: AED1,...

TELEPHONE OPERATOR:Job ID :1813Location :Dubai - United Arab EmiratesIndustry :Hospitality / Tourism / RecreativeFunctional Area :TelecomAED 1, ,200.00Other Benefits :UAE Labor Law (Hotel Benefits)GCC Driving License :No**Description: - Speaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains...

Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

Company DescriptionFeel the energy of Dubai in an exceptional location near Dubai Media City on Sheikh Zayed Road at La Suite Dubai Hotel & Apartments.Guests staying at this modern hotel will find elevated comfort just moments from Dubai Internet City and Palm Jumeirah. Feel relaxed in elegant rooms, studios, and apartments with stunning panoramic views of...

Job description Answers incoming calls. Directs call to guest rooms, staff, or departments through the switchboard or PBX system. Places outgoing calls. Receives guest messages and deliver the same to the guest. Logs all wakeup call requests and performs wakeup call services. Wakeup call services. Provides information about hotel services to guests....

Responsible for: all communication, maintaining the hotel imageEnsure: proper functioning of telephone equipment and implement correct telephone operating proceduresAssist the guest: efficiently, courteously, and professionally in all Front Office dutiesWelcome: guests whether on the phone or in the hotel, anticipate their needsHandle: incoming calls,...

Responsible for all communication, in – going and out- going thus maintaining the hotel imageEnsure proper functioning of telephone equipment in the hotel at all times and to implement correct telephone operating proceduresTo assist the guest efficiently, courteously and professionally in all Front Office duties, as per the internal procedures.Welcome the...

Process all incoming and outgoing calls accurately and courteouslyEnsure smooth internal telecommunication as per Sofitel StandardsAccurately record and control wake-up callsAssist guests with international calls and directory queriesCall guests by name whenever possiblePage staff member when requestedAbide by principles of guest privacyHandle guests...

Answers incoming calls. Directs call to guest rooms, staff, or departments through the switchboard or PBX system. Places outgoing calls. Receives guest messages and deliver the same to the guest. Logs all wakeup call requests and performs wakeup call services. Wakeup call services. Provides information about hotel services to guests. Understand the telephone...

OverviewBorn in the heart of Dubai, The First Collection embodies a blend of authentic, value-driven experiences, emphasising comfort and ease in each bespoke accommodation. Our hotels, each teeming with its own character, transcend conventional stays, offering immersive experiences designed for genuine connections. Adorned with contemporary elegance, our...

Responsibilities: Responsible for all communication, both incoming and outgoing, to maintain a positive hotel image. Ensure the smooth operation of telephone equipment at all times and follow proper telephone procedures. Assist guests in a courteous and professional manner with all Front Office tasks. Welcome and anticipate guest needs over the...

What will I be doing? As a Telephones Operator, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Switchboard Telephonist contributes to the first impressions of our Guests and, therefore, must...

Job Description: Ensure brand standards, policies and procedures are adhered to at all times. Maintain complete knowledge of all hotel features/services, hours of operations, all hotel restaurant food concepts, menu price range, dress code and ambiance, all hotel room types, numbers/names, layout appointments, amenities and locations, all hotel room rates,...

Overview: Comprising of The First Group's award-winning hotels and restaurants, The First Collection is an innovative lifestyle brand offering exciting hospitality services and unforgettable dining experiences.The First Collection's portfolio of five operational hotels are renowned for their world-class service and cutting-edge amenities designed to ease...

Ensure proper functioning of telephone equipment in the hotel at all times and to implement correct telephone operating procedures Handle any guest complaints and/or remarks; provides a response as soon as possible Handle phone calls and forward any messages received for the guest. Record and give wake-up calls. Utilizes correct process and procedure when...

Responsibilities:Ensure proper functioning of telephone equipment in the hotel and implement correct operating proceduresAddress guest complaints and provide prompt responsesHandle phone calls, take messages, and provide wake-up callsHandle fire-alarm procedures and maintain awareness of new telephone system trendsPromote hotel services to boost sales and...

Responsible for all communication,in – going and out- going thus maintaining the hotelimageEnsure proper functioning of telephoneequipment in the hotel at all times and to implement correcttelephone operating proceduresTo assist theguest efficiently, courteously and professionally in all FrontOffice duties, as per the internalprocedures.Welcome the guests...

KEY RESPONSIBILITIES: Provides courteous service to customers by operating the switchboard according to standards. Communicates clearly and courteously. Demonstrates fluency in the use of equipment. Transfers incoming calls promptly to the appropriate extension. Assists customers make long distance calls by instructing them on the appropriate procedures...

Ensure proper functioning oftelephone equipment in the hotel at all times and to implementcorrect telephone operating proceduresHandleany guest complaints and/or remarks; provides a response as soon aspossibleHandle phone calls and forward anymessages received for the guest.Record andgive wake-up calls.Utilizes correct processand procedure when you handling...

Answering incoming calls promptly and professionally, addressing guest inquiries and requests in a courteous manner.Transferring calls to the appropriate department or individual, ensuring timely and accurate communication.Taking and delivering messages accurately to the intended recipient.Providing information to guests about hotel amenities, services, and...