Retail Sales Assistant for Perfume

2 weeks ago


Dubai, Dubai, United Arab Emirates The Scent Library Full time
Welcome all customers ensuring a positive experience

  • Build and foster genuine longterm relationships with our customers
  • Process customer repairs with strong attention to detail and effective communication
  • Assist/Support the resolution of any customer issues or complaints
  • Actively contribute to the CRM system and meet CRM signup targets
  • Create positive experiences for customers in store showcasing the brand's merchandise and driving
conversion resulting in sales

  • Drive sales through a variety of measures including average sale, multisale rate and category contribution
  • Achieve personal sales targets and personal sales statistic targets
  • Passion for sales and outstanding customer service
  • Clientele building, driving client repurchase rates and cross selling
  • Offering aftersales service to build potential and current customer relationship
  • Become an expert on all products and services
  • Competently learn each 'season' merchandise, the 'collection' and 'pricing' to advise and educate
customers and team members accurately

  • Familiar with product functionality to be able to educate and demonstrate to customers
  • Communicate honestly and professionally with internal and external parties at all times

Responsibilities:

  • Actively promote and maintain harmonious working relationships with all team members
  • Attend training sessions/meetings organized by head office
  • Ensure to present the product inline with our VM Guidelines
  • Continuously follow product presentation standards are always maintained
  • Ensure the highest standards of cleanliness are met both on and off the sales floor
  • Consistently seek process improvements and implement best market practice

Requirements:

  • Can join immediately, preferred with own visa
  • Proven experience within the Niche Perfume and retail industry in a similar position
  • Demonstrated experience working towards sales targets
  • Familiar with premium and luxury sales is advantageous
  • Client focused and enjoys building strong relationships
  • Positive team player who thrives on achieving team goals
  • Ability to multitask and work towards deadlines
  • Contributes to a positive work environment
  • Commercial awareness of the latest trends

Job Types:
Full-time, Contract

Contract length: 24 months

Salary:
AED2, AED3,000.00 per month

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)
Application Deadline: 20/05/2023

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