Key Account Manager ACS

2 weeks ago


Dubai, Dubai, United Arab Emirates Lufthansa Group Full time

We are the global market leader and that only works with strong customer relationships. We are directly involved with our customers and are responsible for service delivery and business development in our key account management for the EMEA region. And we do this with enthusiasm We are customer understanders and forward thinkers. We are Aviationeers. What about you?

Tasks

As Key Account Manager Component Services you will take over the following tasks:

  • Develop and maintain strong relationships with key customers in the Aircraft Component Services division
  • Drive revenue growth and ensure customer satisfaction
  • Collaborate across departments to create and adjust business plans and offers
  • Identify opportunities for improvement and implement strategies to optimize performance
  • Increase customer loyalty and satisfaction through strategic initiatives
  • Negotiate contract adjustments and collaborate on special projects to support customer needs and drive business results
Requirements

The ideal Key Account Manager Component Services should meet the following requirements:

  • Strong educational background in (industrial) engineering, economics or technical aviation management
  • Must have a deep understanding of business administration and technical concepts
  • Previous experience in Aviation MRO sales, customer service, logistics or materials management is a plus
  • Must be fluent in English and knowledge of Turkish is desirable
  • We are seeking individuals with exceptional customer service skills, negotiation abilities, and a high level of intercultural competence
  • Must possess a legal work permit in United Arab Emirates
About Lufthansa Technik AG Lufthansa Technik is the world's leading provider of maintenance, repair and overhaul services and modifications in the aviation industry. With more than 20,000 employees and over 30 international subsidiaries, the Lufthansa Technik Group offers a full range of aircraft technology services to around 800 customers around the world. What makes us so successful? We do. The people at the Lufthansa Technik Group. Whether engineering, IT or logistics, first-year apprentice or highly specialized professional - we not only keep aviation in motion. We are working on its future every day. We are innovators, technoholics and those who think aviation forward. Our pioneering spirit discovers the next horizon even in the smallest detail. We are Aviationeers. What about you?

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