Parts Sales Supervisor
2 weeks ago
The position entails the responsibility of meeting sales goals and fostering lasting connections with clients, guaranteeing their utmost satisfaction and allegiance.
The incumbent might be required to oversee sales representatives, without possessing managerial powers.
Main Responsibilities:
- Managing current clientele and acquiring new customers within the Emirates Region.
- Attaining predetermined targets for sales revenue and Gross Profit by expanding the business through securing additional local agreements.
- Ensuring consistent, quality engagements with clients to nurture existing relationships and establish fresh connections.
- Marketing parts and recommending accessories to customers.
- Implementing parts awareness initiatives, sharing monthly promotions, product categories, and modifications with all parts sales personnel.
- Following up with customers through calls to establish long-term relationships.
- Maintaining precise customer records, updating all essential details in Autoline.
- Compiling all necessary paperwork in adherence to AS-DOS standards.
- Actively enhancing product knowledge, including awareness of competitor products.
- Monitoring lost sales and pursuing incomplete transactions to meet the specified KPI conversion rates.
- Fostering a cooperative environment amongst team members and contributing towards the department's objectives.
- Reporting to or seeking guidance from the immediate supervisor or Parts Manager in cases of incidents or issues requiring managerial attention.
- Ensuring compliance with the company's existing policies and procedures.
- Upholding conduct, attitude, attendance, and appearance that align with the company's stringent standards.
- Background & Experience (years):
- 10 years in UAE & Overseas OEM Parts Business.
- Proficient in managing intricate interpersonal dynamics, with a high level of cultural awareness.
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