Customer Experience Manager
1 week ago
Customer Experience Manager | MEFITPRO DubaiMEFITPRO's dedication to providing outstanding fitness solutions has positioned them as a leading voice in the region for fitness equipment, sports nutrition distribution, consultancy services, recruitment services, marketing and internationally recognized education and training for fitness professionals.
Customer Experience Manager | MEFITPRO Dubai | Apply NowResponsible for creating and leading a member obsessed service culture throughout the organization, making sure each touchpoint across the customer journey is engaging, efficient, and effective.
Create and implement SPOs that safeguard maximum staff compliance to company's rules/ethics and ensure optimal customer experience across the consumer touchpoints.
Build the tech infrastructure of collecting Customer feedback, both in real time and periodically, to assess the actual levels of transactional and relational satisfaction and recommendation.
Utilize Customer Relationship Management (CRM) tools and all digital technology in coordinating and monitoring customer experience operations.Support the member experience team and touch points at club level to ensure a seamless and connected digital eco journey and strategy, aiming to increase customer satisfaction and loyalty, drive retention and new business via advocacy.
Owning the Net Promoter Score (NPS) process and its implementation and execution through to analysis and action plans of improvementWork closely with COO and Product and Operations Manager to design the customer journey and relevant products and services to meet the demands and expectations of our membersDon't miss out on this exciting opportunity – apply now at#J-18808-Ljbffr
-
Customer Experience Manager
1 week ago
Dubai, Dubai, United Arab Emirates Jobot Full timeResponsibilities Lead, manage, and inspire a dedicated customer service team to deliver exceptional customer experiences across all touchpoints.Develop and implement customer service policies and procedures that align with the company's strategic goals and objectives.Utilize Microsoft Dynamics to track customer interactions, analyze data, and generate...
-
Customer Experience Manager
1 week ago
Dubai, Dubai, United Arab Emirates Jobot Full timeResponsibilities Lead, manage, and inspire a dedicated customer service team to deliver exceptional customer experiences across all touchpoints. Develop and implement customer service policies and procedures that align with the company's strategic goals and objectives. Utilize Microsoft Dynamics to track customer interactions, analyze data, and generate...
-
Customer Experience Manager
1 week ago
Dubai, Dubai, United Arab Emirates Carriyo Full timeBuild a career at the forefront of our business, by ensuring our customers thrive.The Customer Experience Manager is responsible for the success of Carriyo's customers when making use of our products. At our company the Customer Experience Manager engages in a relationship with customers from the point of purchase into post sale services, being ultimately...
-
Customer Experience Manager
1 week ago
Dubai, Dubai, United Arab Emirates Carriyo Full timeBuild a career at the forefront of our business, by ensuring our customers thrive.The Customer Experience Manager is responsible for the success of Carriyo's customers when making use of our products. At our company the Customer Experience Manager engages in a relationship with customers from the point of purchase into post sale services, being ultimately...
-
Customer Experience Manager
1 week ago
Dubai, Dubai, United Arab Emirates THE LOFT 5th AVENUE Full timeAs a customer experience manager, you will play a pivotal role in ensuring a positive and seamless customer journey across all touchpoints with the company.You will ensure the smooth operation of the Call Center, handle the training for new joiners and make sure teams are up to standard on all Customer Experience related topics.Job Responsibility.· Team...
-
Customer Experience Manager
1 week ago
Dubai, Dubai, United Arab Emirates THE LOFT 5th AVENUE Full timeAs a customer experience manager, you will play a pivotal role in ensuring a positive and seamless customer journey across all touchpoints with the company.You will ensure the smooth operation of the Call Center, handle the training for new joiners and make sure teams are up to standard on all Customer Experience related topics.Job Responsibility.- Team...
-
Customer Experience Manager
1 week ago
Dubai, Dubai, United Arab Emirates Sundus Full timePosition: Customer Experience Manager- Candidate profiles: UAENational and Expatriates,Bachelor's degree inSocial Sciences, Education, Psychology, or relatedfields A minimum of 4 to 5years of working in a customer engagement-related role –with some experience in the field of Early Childhood or socialdevelopmentFluency in Arabic and English(written and...
-
Customer Experience Manager
1 week ago
Dubai, Dubai, United Arab Emirates Dautom Full timeClient Introduction:In this role, you will have the opportunity to work closely with one of our esteemed clients. This client is a global leader in the Banking industry, known for its commitment to quality and innovation. They have chosen Dautom as their trusted partner for their upcoming projects.Skills required:Job Purpose:Able to produce and exercise...
-
Customer Experience
1 week ago
Dubai, Dubai, United Arab Emirates e& enterprise Cloud Full timeCustomer Experience (CX) Consultant | e& enterprise Cloud DubaiAt e& enterprise, we play a leading role in customer cloud transformation in the UAE. With our multi-cloud solutions, we enable our customers to get business results faster and mitigate risk by leveraging the right cloud platform and the right cloud services to run, manage and grow their...
-
Sales and Business Development Manager
1 week ago
Dubai, Dubai, United Arab Emirates Monster Experience Full timeJob description- Job Vacancy: Sales Manager_Are you passionate about sales, numbers, customers and tourism? Monster Experience, a progressive tourism company specializing in adrenaline adventure tourism, is seeking a dynamic and experienced Sales Executive to join our team in Dubai.Responsibilities: As a Sales and BD Manager at Monster Experience, your key...
-
Customer Experience
1 week ago
Dubai, Dubai, United Arab Emirates e& enterprise Cloud Full timeCustomer Experience (CX) Consultant | e& enterprise Cloud DubaiAt e& enterprise, we play a leading role in customer cloud transformation in the UAE. With our multi-cloud solutions, we enable our customers to get business results faster and mitigate risk by leveraging the right cloud platform and the right cloud services to run, manage and grow their...
-
Customer Experience Manager
1 week ago
Dubai, Dubai, United Arab Emirates Precision Hire Solution Full timeJob Description:Develop and implement customer experience strategies programs and initiatives to enhance customer satisfaction loyalty and retention.Monitor and analyze customer feedback satisfaction scores and trends to identify areas for improvement and opportunities to exceed customer expectations.Collaborate with crossfunctional teams including marketing...
-
Customer Experience Manager
1 week ago
Dubai, Dubai, United Arab Emirates WEETAZ Full timeDevelop and implement customer experience strategies, programs, and initiatives to enhance customer satisfaction, loyalty, and retention.Monitor and analyze customer feedback, satisfaction scores, and trends to identify areas for improvement and opportunities to exceed customer expectations.Collaborate with cross-functional teams, including marketing, sales,...
-
Customer Experience Manager
1 week ago
Dubai, Dubai, United Arab Emirates Precision Hire Solution Full timeJob Description:Develop and put into effect strategies and programs to enhance customer satisfaction, loyalty, and retention.Monitor and analyze feedback, satisfaction scores, and trends to identify areas for improvement and opportunities to exceed customer expectations.Collaborate with different teams including marketing, sales, and product development to...
-
Customer Experience
1 week ago
Dubai, Dubai, United Arab Emirates Provident Real Estate Full timeReal Estate Job in Dubai | Customer Experience (CX) Consultant | Provident Estate Customer Experience (CX) Consultant Dubai, UAE Role Summary:As a CX Consultant at Provident, you will be a key part of the Operations Department of the company, contacting potential or existing customers to inform them about our products and services using scripts or...
-
Digital Customer Experience Manager
1 week ago
Dubai, Dubai, United Arab Emirates Financial Docs Full timeHello from FinancialDocs We are a dynamic and innovative company, passionate about developing cutting-edge online solutions that make life easier. Our team is a vibrant mix of tech enthusiasts, creative problem solvers, and yes, proud geeks. Our expertise doesn't stop at financial solutions; we are committed to delivering a wide range of internet solutions...
-
Professional Customer Experience
1 week ago
Dubai, Dubai, United Arab Emirates Energy Jobline Full timeManage central CX feedback loop Analyze customer feedback and provide actionable insights to improve customer experienceCollaborate with cross-functional teams to design and execute customer experience projectsSupport CX Champions in each NEOM sector, region, or corporate functions in prioritizing and implementing initiatives to improve CXSupport Central CX...
-
Customer Experience Associate
1 week ago
Dubai, Dubai, United Arab Emirates Almed Retail Full timeDeliver customers' insight and prepare report on the same to his/her line manager after performing data analysis utilizing analytical skills Responsible for identifying different customer profiles and carrying out the customer service activities by defining market sectors and customer selection based on customer profiling and segmentation under direct...
-
Senior Customer Experience Program Manager
1 week ago
Dubai, Dubai, United Arab Emirates Tamara Full timeSenior Customer Experience Program ManagerSenior Customer Experience Program Manager TamaraDubai, United Arab EmiratesPosted 5 days agoPermanentCompetitiveSenior Customer Experience Program ManagerAbout UsFounded in 2020, Tamara empowers over 10 million people daily. We're pioneers, revolutionizing how people shop, pay and bank across the MENA region. We...
-
Dubai, Dubai, United Arab Emirates Amazon Full timeSenior Product and Customer Insights Manager, Customer Experience & Business Trends (CXBT)Amazon Middle East and North Africa FZ-LLC is excited to announce an opportunity for a dedicated individual to join our team as a Senior Product and Customer Insights Manager. We are seeking someone who is experienced, talented, and detail-oriented to support our...