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Customer Services Executive Italian

3 months ago

Dubai, Dubai, United Arab Emirates ChatPandas Full time
As a
Italian Customer Service Representative, you will be the primary point of contact for our valued customers.

Your main responsibilities will include:

  • Providing product and service information to customers.
  • Resolving customer complaints and issues with patience and empathy.
  • Identifying and resolving customer problems or concerns efficiently.
  • Escalating complex issues to the appropriate department for resolution.
  • Maintaining indepth knowledge of our products and services.

Requirements:

  • This is a on site job so you must have a computer, stable internet connection and audio gear.
  • 8 hours a day work time with 5 days a week. The weekly off may differ from Saturday and Sundays.
  • Shift time/ Working time may differ from 9 am to 5 pm.

Education:

  • High school diploma or equivalent. Additional education is a plus.

Experience:

  • 2 Years of experience in customer service or a related field.
  • Strong customer service skills with the ability to manage a high volume of customer inquiries.
  • Excellent communication skills in
    Italian, both written and verbal.
  • Must have basic English conversational skills.
  • Proficiency in using customer service software and tools.

Salary:
AED3, AED4,500.00 per month

Language:

  • Italian & English (required)
Application Deadline: 12/10/2023