Showroom Manager
1 week ago
Who We AreWe help to create icons, we help to build marvels and our products feature in some of the most iconic buildings in the world.
RAK Ceramics is one of the largest ceramics brands in the world. Specializing in ceramic and gres porcelain wall and floor tiles and sanitaryware.Headquartered in the United Arab Emirates, we serve clients in more than 150 countries through our network of operational hubs in Europe, the Middle East and North Africa, Asia, North & South America and Australia.
Across our global operations, we employ approximately 12,000 employees from more than 40 nationalities.We are a publicly listed company on the Abu Dhabi Securities Exchange in the United Arab Emirates and on the Dhaka Stock Exchange in Bangladesh.
Life at RAK CeramicsAt RAK Ceramics, you will have the opportunity to work with our team of industry icons, best engineers, designers and developers who together, create and deliver lifestyle solutions that are the hallmark of our world-class brand.
We take pride in our forward-thinking dynamic culture that champions diversity and inclusivity and fosters a respectful working environment.What you will be doingSupervise and lead a team of employees, including hiring, training, scheduling, and evaluating performance.
Create and maintain a positive work environment, fostering teamwork, motivation, and employee development.
Monitor and analyze sales performance, implementing strategies to achieve sales goals and increase profitability.
Maintain inventory levels, including ordering and replenishing merchandise, conducting regular inventory counts, and managing stock levels effectively.
Ensure the store is visually appealing and properly merchandised to attract customers and drive sales.
Provide exceptional customer service by resolving customer complaints or issues promptly and effectively.
Monitor and enforce store policies, including cash handling procedures, loss prevention measures, and safety protocols.
Develop and implement marketing strategies to attract new customers and retain existing ones.
Stay updated on industry trends, competitor activities, and market conditions to identify opportunities for growth and improvement.
Generate reports on sales, inventory, and other key performance indicators to assess store performance and make informed decisions.
What we are looking forLeadership skills with the ability to motivate and inspire a team.
Excellent communication and interpersonal skills to interact effectively with employees, customers, and suppliers.
Proven track record of achieving sales targets and driving revenue growth.
Exceptional customer service skills, with the ability to handle difficult situations professionally and efficiently.
Strong organizational and time management skills to prioritize tasks and meet deadlines.
Proficient in inventory management and merchandising techniques.
Knowledge of sales and marketing strategies to drive foot traffic and increase sales.
Familiarity with point-of-sale (POS) systems and other retail software.
Ability to adapt to a fast-paced and dynamic retail environment.
Our ideal matchBachelor's/ Master's degree in business administration or related field.3 to 5 years of exposure in the Home/ Tableware industry (mandatory).Strong knowledge of retail operations - including sales, inventory management, merchandising, and customer service.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).Analytical skills to interpret sales data and make data-driven decisions.Ability to work flexible hours, including evenings, weekends, and holidays.
Excellent problem-solving and decision-making abilities.
RAK Ceramics is an Equal Opportunity Employer.
We do not discriminate on the basis of race, colour, religion, gender, national origin, disability, age, citizenship, marital or domestic/civil partnership status.
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