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Showroom Manager
1 week ago
Job Title:
Showroom Manager
As a Showroom Manager, you will be responsible for overseeing the daily operations of our showroom, ensuring a positive customer experience, and maximizing sales opportunities.
You will lead a team of sales associates, manage inventory, and maintain the overall appearance and functionality of the showroom.
Responsibilities:
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Team Leadership: Provide leadership and guidance to showroom staff, including sales associates and support staff. Set performance targets, conduct regular performance evaluations, and provide training and development opportunities.
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Customer Experience: Ensure that every customer receives exceptional service and has a positive experience in the showroom. Address customer inquiries, concerns, and complaints in a professional and timely manner.
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Sales Management: Drive sales and meet revenue targets by developing and implementing sales strategies and tactics. Monitor sales performance, analyze sales data, and identify opportunities for improvement.
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Inventory Management: Oversee inventory levels, including ordering and replenishing stock as needed. Conduct regular inventory audits to ensure accuracy and minimize discrepancies.
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Showroom Maintenance: Maintain the cleanliness, organization, and overall appearance of the showroom to create an inviting and attractive environment for customers. Ensure that displays are properly merchandised and updated regularly.
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Product Knowledge: Stay informed about product features, specifications, and pricing. Train staff on product knowledge and assist customers with product selection and recommendations.
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Promotions and Events: Plan and coordinate promotional events, sales promotions, and product launches to drive traffic and increase sales. Collaborate with marketing teams to develop marketing materials and campaigns.
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Budget Management: Manage the showroom budget, including expenses related to staffing, inventory, and operations. Monitor expenses and identify cost-saving opportunities while maintaining high standards of service and quality.
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Compliance: Ensure compliance with company policies and procedures, as well as industry regulations and standards. Maintain a safe and secure environment for customers and employees.
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Reporting: Prepare regular reports on sales performance, inventory levels, and other key metrics. Present findings to senior management and make recommendations for improvement.
Requirements:
- Proven experience in a showroom or similar environment.
- Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
- Excellent communication and customer service skills.
- Salesdriven mindset with a track record of achieving sales targets and driving revenue growth.
- Knowledge of inventory management best practices and retail operations.
- Ability to multitask and prioritize in a fastpaced environment.
- Proficiency in Microsoft Office suite and pointofsale (POS) systems.
- Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field (preferred).
Work Environment:
The work environment for a Showroom Manager is typically indoors in a showroom or retail setting.
The role may involve standing for extended periods, interacting with customers and staff, and occasional lifting or moving of inventory.
Flexibility in work hours, including evenings and weekends, may be required to accommodate peak business hours and special events. Collaboration with cross-functional teams, including sales, marketing, and operations, is essential for success in this role.Job Types:
Full-time, Permanent
Experience:
- showroom manager: 4 years (required)
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