Online Platform Administrator

2 weeks ago


Dubai, Dubai, United Arab Emirates Kun Academy Full time

Position Overview:

Responsibilities:

  • Manage user accounts, including registration, authentication, and profile management.
  • Monitor platform activity, respond to user inquiries, and resolve issues in a timely manner.
  • Coordinate with the technical team to troubleshoot and resolve technical issues.
  • Maintain and update platform content, including text, images, and multimedia.
  • Assist in the development and implementation of platform features and improvements.
  • Generate reports on platform performance, user engagement, and other key metrics.
  • Collaborate with marketing and sales teams to promote platform services and attract new users.
  • Stay informed about industry trends and best practices in online platform management.

Requirements:

  • Bachelor's degree in business administration, information technology, or Mass communication.
  • Proven experience in online platform administration or a similar role.
  • Familiarity with content management systems (CMS) and customer relationship management (CRM) software.
  • Excellent communication and interpersonal skills.
  • Strong problemsolving abilities and attention to detail.
  • Ability to work independently and collaborate effectively with team members.
  • Knowledge of digital marketing and social media platforms is a plus.

Pay:
AED5, AED8,000.00 per month

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