Ocean Freight Opac Manager, Mea

2 weeks ago


Dubai, Dubai, United Arab Emirates DHL Full time

Deutsche Post DHL (DPDHL) is the logistics provider of the world with over 520,000 employees in more than 220 countries and territories.

DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean and road freight specialist.

We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.


Connecting People. Improving Lives.

Key Responsibilities:

  • Manage and train different teams, improve their knowledge and ensure proper setup of rates for Autorating/costing
  • Meet & exceed globally defined Autorating/costing targets
  • Ensure Autorating/costing ownership and accountability at station level
  • Define, document and communicate "to be" process for rates maintenance and support
  • Establish maintenance process for OFR with collaboration of GSC resources
  • Define and implement audit activities related to Autorating/ Autocosting
  • Ensure continuous improvement Autorating/costing and maintain quality output
  • Lead the implementation of Global Rates initiatives in MEA (i.e. Quote shop, Cargo Sphere to CW1)
  • Closely monitor the Global Rates system enhancements and roadmap to ensure that the MEA is up to date with CW1 Autorating/Autocosting best practices
  • Proactively address Autorating/costing issues with Global TMS team and ensure proper resolution at country level
  • Ensure P2P process is followed with little pending operations in all countries
  • Following up with MEA countries to improve unbilled performance and assist them with challenges
  • Close monitoring of GPS (Gross Profit Sharing) in our region and support countries to monitor GPS
  • Ensuring that countries adhere to capturing of WIP's and Accruals are captured on time in line with Global Standard procedures
  • Monitoring of sick files within the region and working with countries to address challenges and ensure accurate GP on files.
Stakeholders

  • Contact with all countries within MEA
  • Connect with and influence other specialist departments and 3rd parties e.g. external service providers
  • May convince others to accept new concepts, practices, and approaches
  • Build strong, trusting crossfunctional relationships with DPDHL managers
  • Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders
  • Provide technical guidance to line managers and employees.

Job Skills, Qualifications & Experience:

  • 5+ years' experience in Ocean Freight Forwarding
  • Experience in implementation and deployment of largescale projects
  • High level of experience with rating management and solution design
  • Super-User of Cargowise One operating system
  • Good knowledge of CargoSphere, Quoteshop & Global RFQs (IPT structure, etc.)
  • Able to work independently, manage teams and drive complex projects
  • Result oriented and solution driven with the ability to find innovative/out of the box solutions
  • Be able to handle heavy workload and be stress resistant.
  • Performance Management & Process Improvement experience.

We offer:

  • Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
  • Possible further career development
  • Competitive salary
  • Health Insurance Benefits

Why join DHL Global Forwarding?


Our
TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees.

The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry,
when people think of forwarding; we want them to think DGF because we have:

  • The
    largest global network with more than ~30,000 passionate employees
  • The most
    efficient processes and
    fastest response times:
  • The
    best solutions and
    best customer service

Our Vision:
The Logistics Company for the World.

Our Mission:
Excellence. Simply Delivered.

Our Purpose:
Connecting People, improving lives.

Our Values:
Respect & Results

Our Goals:
Employer, Provider, and Investment of Choice, Living Responsibility

  • DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics._


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