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Automotive Team Leader

3 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Perfect Ideas Recruitment Consultancy Full time

Main Role
To oversee and secure optimum utilization of the available team members and resources to achieve set operational efficiency targets.

Ensure the team carries out vehicle repair and service activities in accordance with established quality, safety, and efficiency guidelines and within set time frames.


Responsibilities:

  • Responsible to implement the job allocation and job flow within the team including job scheduling and labor allocation for daytoday operations.
  • Ensure supplies are ordered for each job. Ensure correct job numbers are used and that time records are correct.
  • Conduct systematic performance of complex fault diagnosis, evaluation, and repair processes for all vehicles.
  • Delegate/supervise repair orders to the team
  • Discuss repair requirements with the service advisor on a daily basis.
  • Prepare the team for the upcoming jobs; allocate job cards to align the jobs to the skillset and efficiency level.

Qualifications
Diploma in Automobile, Mechanical Engineering, or equivalent. Certification as a Certified Team leader is preferred.

Experience

  • 6 years of minimum experience in customer care & operations experience within an automotive workshop environment and 2 years of experience in a supervisory role within a premium/luxury car brand.

Knowledge

  • Automotive systems (vehicle layout, function, and location of parts
  • Extensive Knowledge of mechanical issues, warranties, service, and general repairs
  • Ability to advise customers on the required jobs in a timely, professional manner

Salary:
AED10, AED15,000.00 per month

Ability to commute/relocate:

  • Abu Dhabi: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • How many years of experience do you have in customer care & operations experience within an automotive workshop environment?

Experience:

- a supervisory role in a premium car brand: 2 years (preferred)