![Sundus](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
1 week ago
Ensures compliance with agreed KPIs
Demonstrates politeness, poise, dignity and emotional maturity in handling calls; handles difficult cases with required frequency and quality
Deals with enquiries independently taking ownership for the issue until a satisfactory outcome has been reached for the customer
Identifies the nature of customer's enquiry and offers him all possible help in quickest possible time using technical knowledge and data seeking capabilities
Cleary communicates reasons for concerns/ issues to the customer and maintains contact
Forwards more sophisticated/ complex questions/ requests (e.g. ITSD, Complaint Management) to Second Level for further escalation.
Escalates customer issues to Team Leader or Back Office Team if satisfactory outcome for the customer cannot be achieved via standard procedures
Identifies sales opportunities and informs the customer of relevant products and services if applicable
Keeps records on all customer requests in order to ensure reliable and timely tracking of customer requests
Ensure positive corporate image ensuring compliance with company's policies, procedures and guidelines
Disclaimer:
is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.
We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party.
If you suspect fraud or malpractice, please contact us via contact us page.Dr.
Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent.
Established in 2015. Dr. Job has emerged as the UAE premier job portal, attracting thousands of job seekers every day in UAE.#J-18808-Ljbffr
-
Customer Service Representative
1 week ago
Ajman, Ajman, United Arab Emirates FAM Holding LLC Full timeWe are looking for an experienced customer service representative to work primarily to achieve the level of customer satisfaction to enhance this level as much as possible and to meet the needs of customers in line with their expectations.Tasks/ Responsibilities:At least 3 years' experience in a similar field to manage customer service queries and...
-
Customer Service Representative
1 week ago
Ajman, Ajman, United Arab Emirates Sundus Full timeResponds to customer queries (inbound andoutbound) in friendly, professional and supportivewayEnsures compliance with agreedKPIsDemonstrates politeness, poise, dignityand emotional maturity in handling calls; handles difficult caseswith required frequency and qualityDeals withenquiries independently taking ownership for the issue until asatisfactory outcome...
-
Customer Service Representative
1 week ago
Ajman, Ajman, United Arab Emirates Sundus Full timeResponds to customer queries (inbound and outbound) in friendly, professional and supportive wayEnsures compliance with agreed KPIsDemonstrates politeness, poise, dignity and emotional maturity in handling calls; handles difficult cases with required frequency and qualityDeals with enquiries independently taking ownership for the issue until a satisfactory...
-
Customer Support Representative
1 week ago
Ajman, Ajman, United Arab Emirates Netco Network Security Solutions LLC Full timeJob Title: Customer Support Representative**Location: Ajman United Arab Emirates*****Company Description: Netco, a trailblazer in the Industrial Network Solutions market since our establishment in 2007, has carved out a reputation for excellence in providing Smart and Secure ICT Solutions. We specialize in ELV Systems and offer comprehensive Fire and Safety...
-
Customer Sales Representative
1 week ago
Ajman, Ajman, United Arab Emirates HiTech machinery general trading LLC Full timeJob Title: Customer Sales Representative - (Malayalam Speaker)Location: Ajman, UAECompany:HiTECH Machinery General Trading L.L.CAbout Us:HiTECH Machinery General Trading L.L.C is a leading distributor of plastic manufacturing machinery and equipment.Looking for:Responsibilities: Generate new leads and maintain relationships with existing customers Identify...
-
Customer Service Representative/arab Female
1 week ago
Ajman, Ajman, United Arab Emirates Wshaq Perfumes L.L.C Full timeFluent in written and spoken Arabic and English Management and resolve customer complaints. Sell products and place customer orders in the computer system. Identify and escalate issues to supervisors. Provide product and service information to customers. Ability to Handle Pressure. Speed and Efficiency. Creative Problem Solving. Empathy. Organizational...
-
Customer Service
1 week ago
Ajman, Ajman, United Arab Emirates FAM Holding LLC Full timeJob Responsibilities:We are looking for a Customer Servicewho should have at least 2 years of experience in the UAE Provide accurate information about products or services. Handle complaints and provide satisfactory solutions. Record and process orders and complaints. Follow up on orders to ensure timely delivery. Assist customers in resolving technical...
-
Customer Service and Sales Representative
1 week ago
Ajman, Ajman, United Arab Emirates European Visa Services Full timePosition Overview:- Sales and Upselling: Effectively communicate the value of our visa services to potential clients, identify upselling opportunities, and convert inquiries into successful sales.Salary: From AED1,500.00 per monthAbility to Commute: Ajman (preferred)Ability to Relocate: Ajman: Relocate before starting work (preferred)
-
Marketing & Sales Representative (Medical)
1 week ago
Ajman, Ajman, United Arab Emirates Biomagna Medical Trading L.L.C Full timeWe are looking to hire a persuasive and customer-oriented medical sales representative to persuade health care professionals to purchase our medical products. The medical sales representative's responsibilities include identifying new opportunities to increase product sales, investigating and resolving customer complaints, and strategically negotiating the...
-
Sales Representative
1 week ago
Ajman, Ajman, United Arab Emirates Creative Vision General Trading LLC Full timeCreative Vision Textile LLC is expanding a woven labels of garments and clothing, and we are urgently hiring a Sales Representative to join us in our head office in Ajman.Male or female with a driver's licenseSales Representative duties and responsibilities Be knowledgeable about the product Identify prospective customers, lead generation and conversion...
-
Customer Service Executive
1 week ago
Ajman, Ajman, United Arab Emirates Crown International Full timeCustomer Service ExecutiveLocation: Ajman Dubai AbudhabiJob Type: Full timeSalary : 3500 to 5000 dirhamsExperience: 1 to 2 yearsNationality: AnyVisa type : Visit visa or cancel visa or any typeVisa Plus other benefits will be provided by company. Applicant must be in UAE.Skills: Numeracy and Data analysis Organization and Time Management Standards of...
-
Outdoor Sales Representative
1 week ago
Ajman, Ajman, United Arab Emirates TEC-PRO GLASS AND ALUMINIUM F.Z.E Full timeWe are currently looking for a competitive and trustworthy Male Outdoor Sales Representative with UAE Driving License and with one year experience in the Glass & Aluminium Machines or Engineering Field to help us build up our business activities. Ultimately, you'll help us meet and surpass business expectations and contribute to our company's rapid and...
-
Telesales Representative
1 week ago
Ajman, Ajman, United Arab Emirates BRAND MARKETING Full timeHiring experienced tele sales representativeWe are looking for young, energetic & experienced Telesales Representative to be responsible for soliciting sales over the telephone. The Telesales Representative's responsibilities include contacting potential customers, reading from a prescribed script, focusing on customer needs to close sales, and documenting...
-
Customer Service Evaluator
1 week ago
Ajman, Ajman, United Arab Emirates SISA Full timeWe are an international market research consultancy operating across the Middle East, currently looking for part-time customer experience evaluators who are residing in Ajman/Sharjah, to assess the customer service standards in several interesting venues.Your main task will be to pose as a real customer and evaluate the staff performance and the whole...
-
Receptionist/customer Service
1 week ago
Ajman, Ajman, United Arab Emirates Media Solutions Full timeNow Hiring - Receptionist + customer serviceFor Classic SalonRequirements: Based in Ajman, UAE. Working hours from 812 hours/days. Fluent in English Arabic. Nationality Arab Salary 2,500 AED We provide Accommodation + allowancesJob Types: Full-time, Contract.Pay: AED2,500.00 per month
-
Ajman, Ajman, United Arab Emirates Casa Bravo Furniture Full timeRequired Customer Service representative for a group of companies for immediate hiring Good Experience in handling and solving problems Good Communication Skills Must have experience in UAE (at least 3 years)Pay: AED3, AED4,000.00 per monthExperience:- customer service: 5 years (required)
-
Call Centre Representative
1 week ago
Ajman, Ajman, United Arab Emirates Thumbay University Hospital-Ajman Full timeJob descriptionWe are looking for a Call Centre Representative (Arabic Speaking)Must have good communication skills in Arabic and EnglishGood customer service experienceCall Center Agent Job Duties:Specific responsibilities: Attend incoming calls and provide necessary assistance as per standards mentioned. Managing large amounts of inbound and outbound calls...
-
Medical Sales Representative
1 week ago
Ajman, Ajman, United Arab Emirates Makkah Medical Drug Store Full timeAbout usMakkah Medical Equipment & Drug Store is a pharmaceutical retailer & distributor based in Ajman, U.A.E.Our portfolio of products and services include pharmaceutical products, rehabilitation & home healthcare aids, cosmetics, supplements and nutraceuticals.We are currently looking for dynamic, outside sales representatives for our line of...
-
Outdoor Sales Representative
1 week ago
Ajman, Ajman, United Arab Emirates FAM Holding PSC Full timeWe are looking to hire a well-experienced, confident & dynamic Sales Representative who will act as an influencer, using his\her strong communication skills and social media savvy to generate sales. He\She will engage potential customers using both inbound and outbound business development techniques to proactively match our solutions to their business...
-
Ajman, Ajman, United Arab Emirates Jabal Sina Medical centre Full timeResponsibilities:Patient Relationship Management: Engage with patients through various channels to address inquiries and provide assistance promptly and courteously. Ensure patient satisfaction by resolving issues and escalating complex cases to relevant departments for swift resolution. Maintain accurate patient records and update databases...