call centre staff

Handle inbound and outbound calls from customers regarding product inquiries, orders, billing issues, and general support.Listen actively to customer concerns, empathize with their needs, and provide appropriate solutions or information.Accurately enter and update customer information in the system during call interactions.Follow call scripts and guidelines...

Reporting To: Call Center SupervisorMain Purpose of the Job:Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company's positive reputation.YOUR ROLE Managing large amounts of inbound and outbound calls in a timely manner Attend customer calls and provide accurate,...

To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department. A customer service executive will act as a liaison, provide product/services information, and resolve any emerging problems that our customer might face with accuracy and...

To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department. A customer service executive will act as a liaison, provide product/services information, and resolve any emerging problems that our customer might face with accuracy and...

Required Experience into Call Centre/Customer Service.Good Communication Skills.Good Excel Knowledge.Home Country's experience can be considered.Working Days : Monday to saturday.Salary: AED3, AED3,800.00 per month

Identify and escalate issues to supervisors Provide product and service information to customers Research required information using available resources Research, identify, and resolve customer complaints using applicable software Route calls to appropriate resources Document all call information according to standard operating procedures Recognize,...

A call centre representative is required to attend to 24/7 customer service care to respond to:customer queries via phone- management of accommodation, hotels, flights- other task as requiredYou will be based in Dubai office on a rotational shift duties.Salary: AED2,500.00 per monthAbility to commute/relocate: Dubai: Reliably commute or planning to relocate...

Hiring Call Centre Agents to contact potential new clients, giving them updates about the capital market, & making investment accounts for them.Qualifications: Selling skills Good communication & customer service skills Attention to details Confident/ Quick learner Goaloriented person English/ Hindi/ Urdu speakersFRESHERS ARE WELCOMESalary: AED2, AED4,000.00...

CENTRE ASSISTANT/ TA (EARLY YEARS)We have an exciting opening for a Centre assistant in our specialist Therapy Centre.This role will include a range of roles which include the cleaning and upkeep of the centre, supporting other staff, front desk cover and assisting with our clients.Start Date preferably with one month's Notice or...

Our Dubai office urgently need Call center Executive preferably female with UAE experience of 1 year minimum for Group of companies.Attractive salary + Company Accommodation + medical insurance will be offered.Must have knowledge of basic computer. Must be able to handle all incoming calls and transferring to respective staff with attention to detail...

We have excellent job opportunities. We are looking for call centre executives for our business located in Dubai.Qualifications: Hindi, Tamil, Telugu, Kannada and Malayalam would be an added distinct advantage. No prior experience required. Should have passed Ordinary level examinations. Age should be 27 years or below. Be a team player with a positive and...

We are hiring for Call Center Agent for one of the client in UAE.Job Details Minimum 6 month of experience in call centre and BPO Arabic nationality can apply Salary AED 3500 (All Inclusive)+ Visa + Insurance + leaves + EOSB Location Umramool, Dubai Immediate Joiner

Our client a leading Insurance company is seeking to hire Call Centre Agent with Insurance background.Job Summary:Communicates with internal and external customers about policies, solutions, and marketing initiatives.Job Functions Handle direct clients (individual) with and sell TMNF insurance products. Provide timely and accurate response to client...

The job posting is outdated and position may be filled Assist in the formulation of targets for individuals and teamsHire and onboard new employeesAnswer questions from staff and provide guidance and feedbackAnticipate escalation and take over calls when neededDevise ways to optimize procedures and keep staff motivatedMeasure performance with key metrics...

المسمى الوظيفي: ممثلة مركز الاتصال عن بُعد (أنثى)الشركة: مركز الدكتورة نسمة صلاح الطبيالموقع: دبي، الإمارات العربية المتحدة (العمل عن بُعد)الراتب: 2000 درهم إماراتي في الشهرعن الشركة:مركز الدكتورة...

We are immediately hiring Insurance Call Centre agents with background of Pharmacy/Medicine/NursingMust be able to speak English fluentlyMedical Background is mandatoryReady to work in shiftsSalary AED/monthPreference for immediate joinersPay: AED6, AED6,500.00 per monthAbility to commute/relocate: Dubai: Reliably commute or planning to relocate before...

Call Centre Sales Rep Jobs in Dubai | Halakids Careers UAEPosition: Call Center Sales ConsultantWe are looking for an enthusiastic Sales Representative with Call Centre experience to contribute to generating sales and to providing the best customer service as per our set of guidelines and standards. You will be responsible to convert customer enquiries to...

Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Dubai, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone...

Manages and oversees a team of call centre agents. Creates targets and goals for improvement. Measures KPI's like inbound calls, call waiting, and call abandonment. Improves quality of results by recommending changes. Anticipate escalation and take over calls when needed Devise ways to optimize procedures and keep staff motivated Measure performance with key...

Should have a strong communication skills Answering calls from customers professionally and responding to customer inquiries and complaints. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives. Handling and resolving customer complaints on offered services. Adhering to all company policies and...