Scheduler WFM

WFM Planner | 5CA Dubai5CA a remote-first CX company working with passionate agents from all around the world. Founded in 1998, we represent some of the biggest names in gaming and tech and level up their customer and player experience.The WFM Planner will handle short, mid, and long-term forecast and capacity planning for 5CA's clients. This analytical and...

About the jobLocation:PHL Bridgetowne, Tera TowerSkills Required:Dialer Analyst for Collection programsMust have at least 3-5 experience in collection account Key Responsibilities:Responsible for scheduling and planning across multiple locations.Responsible for team project organization, centralized and site interaction, planning and expediting/verifying the...

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.Role and key responsibilities:Responsible for preparing team...

We are immediately hiring a Reporting Executive for WFMMust have experience in reporting and schedulingGood knowledge in data handling and advanced ExcelPreference for immediate joinersSalary AED/monthPay: AED6, AED7,000.00 per monthAbility to commute/relocate: Dubai: Reliably commute or planning to relocate before starting work (required)Experience:...

Role: Genesys Cloud DeveloperLocation: DubaiExperience: Minimum 5+ Years Experience with Genesys API's and integration with 3rd party solutions and CRM's Genesys cloud CX certified developer and architect certification is preferred. Experience in WFM configuration, forecast and scheduling. This role is a senior contributor with the ability to lead...

1. JOB PURPOSE**The job holder is responsible of visualizing, articulating and solving complex and complicated business problems and identifying opportunities for innovation in various departments of the organization. He/She identifies what works best for customers.2. RESPONSIBILITIES AND DUTIES**- Devises detailed resource optimization plans in a...

Role: Genesys Cloud DeveloperLocation: OffshoreNotice Period: Immediate joiners preferredExperience: Minimum 5+ Years Experience with Genesys API's and integration with 3rd party solutions and CRM's Genesys cloud CX certified developer and architect certification is preferred. Experience in WFM configuration, forecast and scheduling. This role is a senior...

Customer Service/Support Location Dubai United Arab Emirates Job Title: Operations ManagerContact CenterReal Estate ( Bilingual English/ Arabic)Job Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations...

Rostering Coordinator (Talent Pool)Make a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to...

Select how often (in days) to receive an alert: Rostering Coordinator (Talent Pool) Make a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air...

Rostering Coordinator (Talent Pool)Make a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to...

Rostering Coordinator (Talent Pool)Make a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to...

About the jobJob Title:Operations Manager IIJob DescriptionThe Operations Manager II is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and achieving financial expectations.Essential Functions/Core...

Customer Service/Support Location Dubai United Arab Emirates Job Title: Operations Manager Contact Center Real Estate ( Bilingual English/ Arabic) Job Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial...

Operations Manager - Contact Center - Real Estate ( Bilingual- English/ Arabic)Apply NowJob Title:Operations Manager - Contact Center - Real Estate ( Bilingual- English/ Arabic)Job DescriptionThe Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level...

Majid Al Futtaim Retail invites you to join us in our quest to create great moments for everyone, everyday We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

About the jobJobTitle:Scheduler,WFMJobDescriptionLocation:PHLQuezon City - UP Ayala TechnoHub Bldg F, Grd & 3rdFlrLanguageRequirements:TimeType:FulltimeIf you are a Californiaresident, by submitting your information, you acknowledge that youhave read and have access to the Job Applicant Privacy Notice forCalifornia Residents

About the jobJobTitle:Scheduler,WFMJobDescriptionLocation:PHLQuezon City - UP Ayala TechnoHub Bldg F, Grd & 3rdFlrLanguageRequirements:TimeType:FulltimeIf you are a Californiaresident, by submitting your information, you acknowledge that youhave read and have access to the Job Applicant Privacy Notice forCalifornia Residents

About the jobJob Title:Scheduler, WFMJob DescriptionLocation:PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd FlrLanguage Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

About the jobJob Title:Scheduler, WFMJob DescriptionLocation:PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd FlrLanguage Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

About the jobConcentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and key responsibilities: Responsible for...

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.Role and key responsibilities:Responsible for preparing team...

About the jobConcentrixis a technology-enabled global business services companyspecializing in customer engagement and improving businessperformance. We partner with ambitious, progressive executivesaround the world to future-proof their business and stay ahead ofthe competition and customer expectations.Role and keyresponsibilities:Responsible for preparing...

Analyst WFM Dialer - Bridgetowne Tera Tower Analyst WFM Dialer - Bridgetowne Tera TowerMust have at least 3-5 experience in collection accountKey Responsibilities:Responsible for scheduling and planning across multiple locations.Responsible for team project organization, centralized and site interaction, planning and expediting/verifying the overall success...

About the jobLocation:PHL Bridgetowne, Tera TowerSkills Required:Dialer Analyst for Collection programsMust have at least 3-5 experience in collection account Key Responsibilities:Responsible for scheduling and planning across multiple locations.Responsible for team project organization, centralized and site interaction, planning and expediting/verifying the...

About the jobLocation:PHL Bridgetowne, Tera TowerSkills Required:Dialer Analyst for Collection programsMust have at least 3-5 experience in collection account Key Responsibilities:Responsible for scheduling and planning across multiple locations.Responsible for team project organization, centralized and site interaction, planning and expediting/verifying the...

**Workforce Management (WFM)** **Location** - Dubai, United Arab Emirates*** Job Title: Analyst WFM Reporting - Bilingual ( English and Arabic ) **Job Description**: **ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIES** - Support in the management and the delivery of the functional and operational plans for all aspects of the Workforce Operations department...

About thejobLocation:PHLBridgetowne, TeraTowerSkillsRequired:DialerAnalyst for Collection programsMust have atleast 3-5 experience in collectionaccountKeyResponsibilities:Responsiblefor scheduling and planning across multiplelocations.Responsible for team projectorganization, centralized and site interaction, planning andexpediting/verifying the overall...

About thejobLocation:PHLBridgetowne, TeraTowerSkillsRequired:DialerAnalyst for Collection programsMust have atleast 3-5 experience in collectionaccountKeyResponsibilities:Responsiblefor scheduling and planning across multiplelocations.Responsible for team projectorganization, centralized and site interaction, planning andexpediting/verifying the overall...

ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIESSupport in the management and the delivery of the functional and operational plans for all aspects of the Workforce Operations department across client site/s.As one of the key contacts for Workforce Operations onsite, assist multiple functions and members of the workforce by implementing timely and effective...

ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIESSupport in the management and the delivery of the functional and operational plans for all aspects of the Workforce Operations department across client site/s.As one of the key contacts for Workforce Operations onsite, assist multiple functions and members of the workforce by implementing timely and effective...

We are immediately hiring a Reporting Executive for WFM Must have experience in reporting and scheduling Good knowledge in data handling and advanced Excel Preference for immediate joiners Salary 6000-7000 AED/month Pay: AED6,000.00 - AED7,000.00 per month Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting...

We are immediately hiring a Reporting Executive for WFM Must have experience in reporting and scheduling Good knowledge in data handling and advanced Excel Preference for immediate joiners Salary 6000-7000 AED/month Pay: AED6,000.00 - AED7,000.00 per month Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting...

Role: Genesys Cloud Developer Location: Dubai Experience: Minimum 5+ Years - Experience with Genesys API's and integration with 3rd party solutions and CRM's - Genesys cloud CX certified developer and architect certification is preferred. - Experience in WFM configuration, forecast and scheduling. - This role is a senior contributor with the ability to...

About the jobJob Title:Analyst, Real TimeManagementJobDescriptionConcentrix is atechnology-enabled global business services company specializing incustomer engagement and improving business performance. We partnerwith ambitious, progressive executives around the world tofuture-proof their business and stay ahead of the competition andcustomer...

About the jobJob Title:Analyst, Real TimeManagementJobDescriptionConcentrix is atechnology-enabled global business services company specializing incustomer engagement and improving business performance. We partnerwith ambitious, progressive executives around the world tofuture-proof their business and stay ahead of the competition andcustomer...