Head of MedicalHead of Employee Benefits

1 week ago


Sharjah, Sharjah, United Arab Emirates Combuzz HR Solutions Full time

What this job is really like:

This role entails leading the Employee Benefits team to handle Group Life and medical insurance business.

Jobholders are typically responsible for:

This job will typically be measured with the following KPI s

Overall responsibility of heading EB dept. with an objective to achieve department business targets guiding training & motivating the team and ensure that all the procedures are followed.

Work as per the guidance provided by Vice President Sharjah branch to lead the department.

Performance Review (PR) will be based on volume of business converted Annual commission Target AED 6.5 Million.

Renewals Ensuring that all the renewal procedures are followed to submit renewal and alternative quotes to clients as per agreed timelines with best competitive price to achieve highest renewal retention ratio. Applying the best negotiation/placement strategies to achieve the objective.

Renewal retention ratio of 90% to be achieved.

Major clients 100% retention to be achieved

New Business Ensuring all new business enquiries are attended in Timely manner to release best quotations matching client s requirements to achieve highest conversions ratio. Applying the best negotiation/placement strategies to achieve the objective.

30% conversion ratio to be achieved

TAT of 34 Working days for SME and 57 Working days for Large Corporates

Ensuring best customer servicing of key accounts to ensure highest customer satisfaction.

No complaints from clients

Endorsements To ensure that all mails pertaining to New business enquiries renewals Endorsements & Claims are answered within the stipulated time frame and solution is provided within least agreed Time frame.

PR will be based on replying to mails within a day and solution to be provided within TAT.

Claims To ensure that reimbursement claims for all clients are settled as per agreed TATs. Also ensure that all the approvals are arranged

PR will be based on claims settlement within 1012 Working days.

Ensure Endorsement handling in a timely manner to arrange necessary coverage as per the client s requirements.

PR will be based on handling the endorsements.

Endt 10 working days

Cards 57 working days

Develop excellent relationship with insurers at all levels to achieve corporate objectives of better terms wider cover for clients in order to achieve our business targets.

As per feedback from Insurers/Customers/Marketing Staff

Maintain excellelent relationship with existing Direct clients by visiting them on a regular basis and providing them best service to retain them with us.

As per feedback from customers.

Assisting Marketing Staff for client meetings when required to present our terms to clients understand their requirements and helping to achieve desired target premium to win business.

PR will based on conversion ratio achieved and feedback from marketing staff.

Identify opportunities to cross sell/upsel and ensuring that clients are provided with proper advice and options to medical coverage.

PR will be based on the additional policies taken by clients through cross sell/ up sell.

Ensuring high degree of accuracy in checking of policy documents and releasing the same on time.

Accuracy of documents

Ensuring compliance with IA/DHA/DOH regulations as applicable.

PR will be based on knowledge of the rules and regulations and compliance.

Assist accounts team in collection of outstanding/due premiums.

PR based on collections with specified period.

Ensure highest levels of systems efficiency and professionalism.

PR based on feedback of internal staff and customers.

Core Skills & Knowledge

Functional Skills & Knowledge

Track Record

Understanding Gargash s work ethics

Understanding the Market

Building Effective Relationships

Multitasking

Assertive

Time Management

Delivering Results

Effective Customer Service / Selling skills

Leadership skills

Achieving sales targets.

Building customer relationships.

Ability to lead a medium sized team

Possible next career steps include:

Deputy Vice President


Sharjah Location
#J-18808-Ljbffr

  • Sharjah, Sharjah, United Arab Emirates Combuzz HR Solutions Full time

    What to expect in this role:This position involves overseeing the Employee Benefits team, specifically focusing on Group Life and medical insurance services.Responsibilities:- Leading the Employee Benefits department to meet business targets and ensuring compliance with procedures.- Following guidance from the Vice President of the Sharjah branch.Key...


  • Sharjah, Sharjah, United Arab Emirates Combuzz HR Solutions Full time

    What this job is really like:This role entails leading the Employee Benefits team to handle Group Life and medical insurance businessJobholders are typically responsible for:This job will typically be measured with the following KPIsOverall responsibility of heading EB dept. with an objective to achieve department business targets guiding training &...


  • Sharjah, Sharjah, United Arab Emirates American University of Sharjah Full time

    Offers a wide range of counseling services including but not limited to: (a) individual and group counseling (b) preventative, psycho-educational and skills-training workshops that enhance and support students and employees' psychological well being (c) time sensitive intervention and outreach programs focused on students' personal growth and...


  • Sharjah, Sharjah, United Arab Emirates American University Of Sharjah Full time

    Offers a wide range of counseling services including but not limited to: (a) individual and group counseling (b) preventative, psycho-educational and skills-training workshops that enhance and support students and employees' psychological well being (c) time sensitive intervention and outreach programs focused on students' personal growth and development....


  • Sharjah, Sharjah, United Arab Emirates American University of Sharjah Full time

    Services:- Offers a variety of counseling services such as individual and group counseling, workshops, and intervention programs.Treatment:- Develops and implements treatment therapies to assist students and employees.Critical Care:- Provides timely counseling for individuals in critical psychological distress.Promotion:- Promotes a culture of trust and...


  • Sharjah, Sharjah, United Arab Emirates American University of Sharjah Full time

    Managing thedepartment's budget, as well as managing, ordering andorganizing all required equipment.Supervisingall Wellness coaches, lifeguards and hourlystaff.Overseeing the day-to-day operation ofthe Wellness facilities and programs, including the Leisure Centerand Tennis Center, two outdoor football fields and community-wideevents.Managing service...


  • Sharjah, Sharjah, United Arab Emirates American University Of Sharjah Full time

    The HR Assistant will assist the Contracts & Benefits team with the day-to-day administrative tasks and services to support effective and efficient operations. Job Responsibilities Onboarding Respond to inquiries that relate to payroll and benefits for new hires. Guide new hires through contract and benefits forms if needed. Payroll Administration Help...


  • Sharjah, Sharjah, United Arab Emirates American University of Sharjah Full time

    The HR Assistant will assist the Contracts & Benefits team with the day-to-day administrative tasks and services to support effective and efficient operations.Job ResponsibilitiesOnboarding Respond to inquiries that relate to payroll and benefits for new hires.Guide new hires through contract and benefits forms if needed. Payroll Administration Help in...


  • Sharjah, Sharjah, United Arab Emirates American University of Sharjah Full time

    The successful candidate must be a dynamic,collaborative, visionary and innovative individual withdemonstrated leadership experience that can promote the continuedadvancement of the department. He/she is expected to have strongcommunication skills to effectively engage with a wide variety ofconstituents within and outside the university. His/her...


  • Sharjah, Sharjah, United Arab Emirates American University of Sharjah Full time

    The successful candidate must be a dynamic, collaborative, visionary and innovative individual with demonstrated leadership experience that can promote the continued advancement of the department. He/she is expected to have strong communication skills to effectively engage with a wide variety of constituents within and outside the university. His/her...


  • Sharjah, Sharjah, United Arab Emirates University of Sharjah Full time

    Undertake teaching in undergraduate and postgraduate programs including supervision of student projects and seminars, and supervision of clinical placements.Carry out independent research and other scholarly activities, and secure research grants.Participate in community, professional and/or consultancy services.Undertake administrative duties; and perform...


  • Sharjah, Sharjah, United Arab Emirates University of Sharjah Full time

    Undertake teaching in undergraduate and postgraduate programs including supervision of student projects and seminars, and/or supervision of clinical placements.Carry out independent research and other scholarly activities and secure research grants.Participate in community, professional and/or consultancy services.Undertake administrative duties; andPerform...


  • Sharjah, Sharjah, United Arab Emirates University Of Sharjah Full time

    Undertake teaching in undergraduate and postgraduate programs including supervision of student projects and seminars, and/or supervision of clinical placements. Carry out independent research and other scholarly activities and secure research grants. Participate in community, professional and/or consultancy services. Undertake administrative duties; and...


  • Sharjah, Sharjah, United Arab Emirates University of Sharjah Full time

    The Organization:The University of Sharjah is committed to providing a high-quality educational experience that prepares individuals with integrated knowledge and skills.We aim to create a collaborative and sustainable environment that nurtures twenty-first century skills and promotes pioneering research and scholarship.Our goal is to meet the current and...


  • Sharjah, Sharjah, United Arab Emirates University Of Sharjah Full time

    ASSISTANT ASSOCIATE FULL PROFESSOR IN PHYSICAL THERAPY CARDIOPULMONARYMEDICALSURGICAL CONDITIONS ASSISTANT ASSOCIATE FULL PROFESSOR IN PHYSICAL THERAPY CARDIOPULMONARYMEDICALSURGICAL CONDITIONSUndertake teaching in undergraduate and postgraduate programs including supervision of student projects and seminars, and supervision of clinical placements.Carry out...


  • Sharjah, Sharjah, United Arab Emirates American University of Sharjah Full time

    Assisting with various departmental duties and providing academic support to Professors and other staff.Representing the university at conferences and delivering presentations when necessary.Providing Professors and Department Heads with feedback on student progress.Attending faculty and departmental meetings and voicing concerns or providing suggestions for...


  • Sharjah, Sharjah, United Arab Emirates American University of Sharjah Full time

    Bachelor's degree in computer science, Information Technology, or related field.Minimum of fifteen years of relevant experience in Enterprise IT Infrastructure.Proven experience in a senior leadership role overseeing enterprise Infrastructure.Strong strategic thinking and problem-solving skills with the ability to align technology solutions with business...


  • Sharjah, Sharjah, United Arab Emirates Bank of Sharjah Full time

    Job Description:Reporting to Head of Remedial, the job holder will be required to manage the already classified accounts from the stage of preparation of credit proposals to approval of the proposalManaging the classified accounts allocated to the job holder with the objective of minimizing the provisions/loss on these accounts to the BankTo work closely...

  • Details

    1 week ago


    Sharjah, Sharjah, United Arab Emirates University of Sharjah Full time

    Associate Professor \ Professor of American Literature Category Faculty Members College of Arts, Humanities and Social Sciences College Arts, Humanities and Social Sciences Department English Language and Literature Job Purpose Main accountabilities & expectations Teaching 12 credit hours to undergraduate and postgraduate students per semester, Contributing...

  • Head of The Section

    1 week ago


    Sharjah, Sharjah, United Arab Emirates New Indian Model School Full time

    The NIMS Group of Schools, Dubai, completing 44 glorious years in the field of education. The school focuses it's attention on imparting quality education for all without any distinction or discrimination and keeps it affordable to all. The school holds the rare distinction of securing 'Outstanding' in Students' Personal and Social Development for years.We...