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Retention Specialist
1 week ago
Job Title: Customer Service Representative at XYZ Bank
- Responsible for welcoming customers at branches applying for Liability Letters and ensuring customer retention.
- Tasked with retaining and reducing attrition of Personal Finance customers by engaging in negotiations and providing necessary information.
- Assigned work may include managing products or accounts with a focus on documentation and regular reporting.
- Placement will be in one of the branches of XYZ Bank.
Required Skillset:
- Minimum of 3 years of experience in Banking Sales and Customer Service.
- Familiarity with core banking systems and product knowledge.
- Prior experience in Personal Finance is a plus.
- Must be fluent in both English and Arabic.
- Bachelor's degree in any field.
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Retention Specialist
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