Collections Officer

2 weeks ago


Ajman, Ajman, United Arab Emirates ASTI Academy Full time

Key Responsibilities:

  • Engage with both company clients and students to address overdue payments and outstanding debts through various communication channels.
  • Utilize strong negotiation skills to establish reasonable repayment plans with clients and students experiencing financial difficulties, while adhering to institutional policies.
  • Monitor client and student accounts to identify overdue payments and initiate appropriate collection actions in a timely manner.
  • Provide guidance and support to clients and students regarding available financial assistance programs, payment options, and resources.
  • Collaborate with other departments, such as Student Services and Client Relations, to resolve payment issues and address client and student concerns effectively.
  • Maintain accurate records of all collection activities, including communication logs and payment arrangements.
  • Generate regular reports on collection activities, account statuses, and recovery rates for management review.

Requirements:

-
Minimum of 2 years of experience in the education industry, specifically in collections, accounts receivable.

  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
-
Excellent negotiation skills with the ability to effectively communicate and persuade clients and students
:

  • Strong understanding of financial aid programs, student loan regulations, and debt collection practices in the education sector.
  • Should have strong understanding of Receivables.

Salary:

AED2, AED3,000.00 per month

Application Question(s):

  • How many years of experience do you have with collections softwares ( Tally, CreditForce, Anytime Collect, DebtPayPro, Excel & Google Sheet )

Experience:

- collections: 2 years (required)

Educational Industry: 2 years (required)

Ability to Commute:

  • Dubai (required)

Ability to Relocate:

  • Dubai: Relocate before starting work (required)


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