Logistic and Customer Support Coordinator

2 weeks ago


Dubai, Dubai, United Arab Emirates Igenomix Full time
Logistic and Customer Support Coordinator

Exciting opportunity with Igenomix - Pioneers in advanced reproductive genetic testing.

At IGENOMIX we provide advanced services in reproductive genetics. Our broad experience and qualifications make us the global leader in this field.

The constant efforts we make in R&D, enable us to create and develop specific tools to support professionals in the reproductive medicine area.

Igenomix is part of Vitrolife Group, Vitrolife is an international medical device and genetic services Group.

Vitrolife develops, produces and markets products for reproductive health together with services that provide personalised genetic information to improve clinical practices in infertility, women's health and rare diseases.

Headquartered in Gothenburg, Sweden, the Group currently employs approximately 1,200 people worldwide. Its products, services and solutions are available in more than 110 markets through a network of subsidiaries and distributors. The Group has wide-ranging experience in the fertility field with an advanced research capacity. The Vitrolife share is listed on NASDAQ Stockholm.
Key Responsibilities

  • Providing Customer support to clients.
  • Educating Clients on available tests and programs affiliated with clinics
  • Coordinating services between clinics and the lab
  • Maintaining customer satisfaction by providing accurate and thorough knowledge
  • Working alongside the Logistic and Customer support coordination team with daily sample reception
  • Ensuring Biological Samples shipments movement in required temperature and time Delivery (Domestic & international).
  • Coordination with Vendors for import shipments.
  • Liaison with custom for getting shipments cleared on time.
  • Pre & post documentations of Import and Export shipments for clearance & delivery.
  • Planning & Supervision of outbound material dispatches for Domestics / International locations.
  • Reverse Logistics Domestic & International (Biological samples and other materials).
  • Follow the Compliance and Regulatory / Statutory rules and regulations related to logistics and specimen handling.
  • Maintaining & analysis of various inventories such us Office consumables and material.
  • Double checking internal sample codes/labcodes aligned for each sample to validate the accuracy of the samples before forwarding to lab.
  • Ensure the applicable logs and records are completed and maintained as per internal procedure.
  • Manage outsourcing and the tracking of samples to approved referral lab.
  • Coordinating with waste management external company for proper and timely collection and maintain its record.
  • Assist for nontechnical witnessing when required/necessary.
  • Coordinating with cleaner to ensure cleanliness of the entire laboratory.
  • Managing all Incidences related with a sample by Navision software to monitor and take corrective actions for improvement.
  • Collaborate with Sales, Logistics, and labs to meet and exceed client delivery expectations
What will you need as a successful Logistic and Customer Support Coordinator?

  • Energetic, hardworking and flexible
  • Minimum of 2 years of office setting Customer Support and Logistic Experience
  • 4year bachelor's degree (preferably inhealth care or related field)
  • Organized with ability to multitask and prioritize
  • Advanced proficiency in Microsoft Office products
  • Professional work ethic
  • Ability to work independently and as part of a team as well
  • Excellent communication and interpersonal skills


We offer an attractive compensation package at a very dynamic and innovative company; as well as a unique career opportunity with potential for growth within our organization.



  • Dubai, Dubai, United Arab Emirates Century Logistic Full time

    Responsibilities: Grow revenue and relationships with existing customer base. Generate leads through cold calling, networking and referrals. Negotiate contracts and rate agreements. Support carrier reps with the coordination of transportation freight in a costeffective manner. To guarantee customer order fulfilment, demand planning is an essential logistics...

  • Logistics Coordinator

    2 weeks ago


    Dubai, Dubai, United Arab Emirates RAMIDOS GLOBAL LOGISTIC FZCO Full time

    Sea/Air Cargo Import and Export Procedures Responsible for making shipment arrangements for inbound and outbound. Negotiate prices with logistic companies/shipping companies and freight forwarders to ensure availing the best market rate. Booking in deliveries and liaising with customers throw calogi. Booking subcontractors and ensuring they deliver within...

  • Logistics Executive

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Al Ibtikar Logistic Services Full time

    Now Hiring: Logistics ExecutiveAre you passionate about logistics and adept at navigating Dubai's customs and trade regulations? We're looking for a skilled Logistics Executive to join our team and take charge of our logistics operations with expertise in Dubai customs and Dubai Trade knowledge.About Us:Al Ibtikar Logistics is a dynamic logistics solutions...

  • Logistics Coordinator

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Oil and Gas Job Search Ltd Full time

    Logistics Coordinator (JAFZA, Documentation): DubaiJob DescriptionNOTE:Please ONLY apply if you have sufficient experience and skills required as per job description below.Job SummaryLogistics coordinator who can handle quality and efficiently, customer service as a priority within the team, and facilitate the shipping documentation while handling customer...


  • Dubai, Dubai, United Arab Emirates People One Full time

    Our client is looking for a Logistics Coordinator cum Customer Service RepresentativeSalary: Experience: 1-2 YearsLocation: Dubai, Business BayCoordinate and manage logistics operations, including transportation, warehousing, and inventory management, to ensure timely and efficient delivery of goods.Serve as the primary point of contact for customers,...

  • Logistic Coordinator

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Caliberly Full time

    Coordinate inbound and outbound logistics operations, including scheduling and tracking of shipments, ensuring timely delivery of raw materials and finished goods.Liaise with suppliers, freight forwarders, and transportation providers to negotiate rates, arrange shipments, and resolve any transportation-related issues.Maintain accurate records of inventory...

  • Logistics Coordinator

    2 weeks ago


    Dubai, Dubai, United Arab Emirates RA International FZCO Full time

    Dubai, United Arab Emirates| Posted on 04/25/2024We are seeking a Logistic Coordinator to join our team in Dubai to support the efficient operations of the logistics department. This position involves a wide range of responsibilities including coordinating various logistics activities involved in the planning, control, and movement of materials and products....

  • Logistics Coordinator

    2 weeks ago


    Dubai, Dubai, United Arab Emirates RA International Full time

    We are seeking a Logistic Coordinator to join our team in Dubai to support the efficient operations of the logistics department. This position involves a wide range of responsibilities including coordinating various logistics activities involved in the planning, control, and movement of materials and products. Attention to detail, organizational skills, work...

  • Logistics Coordinator

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time

    Full-Time Logistics Coordinator in Dubai In this dynamic role, you will play a crucial part in ensuring the efficient flow of materials and finished products within our manufacturing operations. You will be tasked with coordinating transportation, overseeing inventory, and ensuring punctual deliveries. Key Responsibilities: Supply Chain Coordination:...

  • Logistics Coordinator

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Computer Network Systems Full time

    Job DescriptionTo provide logistics management and support by facilitating the receiving and storing, moving and shipping of supplies, stock, and materials, effectively managing the timely flow of order processing.Stock Management:- Place orders of new spare parts for all clients and maintain an effective flow of inbound and outbound shipments.Asset...

  • Logistics Coordinator

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Computer Network Systems Full time

    Job DescriptionTo provide logistics management and support by facilitating the receiving and storing, moving and shipping of supplies, stock, and materials, effectively managing the timely flow of order processing.Stock Management:Place orders of new spare parts for all clients and maintain an effective flow of inbound and outbound shipmentsAsset Management:...

  • Logistics Coordinator

    2 weeks ago


    Dubai, Dubai, United Arab Emirates oilandgas Full time

    JOB DESCRIPTIONNOTE:Please ONLY apply if you have sufficient experience and skills required as per job description belowJob Summary:Logistics coordinator who can handle quality and efficiently, customer service as a priority within the team, and facilitate the shipping documentation while handling customer queries. Applying logistics knowledge, he will...

  • Logistics Coordinator

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Resumecampus Full time

    Location: Dubai, UAEJob Type: Full-TimeJob Description:Are you a detail-oriented professional with a passion for ensuring the smooth flow of goods and materials? We are seeking a dedicated Logistics Coordinator to join our team and play a crucial role in managing and optimizing our supply chain operations in the United Arab...

  • Logistics Coordinator

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Resumecampus Full time

    Location: Dubai, UAEJob Type: Full-TimeJob Description:Are you a detail-oriented professional with a passion for ensuring the smooth flow of goods and materials? We are seeking a dedicated Logistics Coordinator to join our team and play a crucial role in managing and optimizing our supply chain operations in the United Arab...

  • Logistics Coordinator

    2 weeks ago


    Dubai, Dubai, United Arab Emirates SOAR Transportation Group Full time

    Logistics Coordinator | IIQAFGROUP Dubaia global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries.We are looking for a competent Logistics Coordinator to oversee and facilitate the supply chain operations of our company. You will be the one to coordinate personnel and processes to achieve...


  • Dubai, Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: Monitor and/or execute Warehouse & Logistics activities and coordinate with the Emirates Warehouse & Logistics customers to ensure tools & material/logistics support is provided timely, efficiently and safely as per the standard operating proceduresJob Outline: Perform the daily operational tasks of assigned functional area, i.e., Goods Inwards,...

  • Logistics Coordinator

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Allyn International Services, Inc. Full time

    Allyn International is currently looking for a Logistics Coordinator to join our organizationWhat does a Logistics Coordinator do?The Logistics Coordinator is responsible for managing logistics activities in a manner that shall meet business fulfillment requirements in parallel with the goal of transportation cost reduction. The position is responsible for...

  • Logistic Coordinator

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Ear Jobs Point Full time

    Job Description: Logistic and Operations Coordinator (UAE)Position Overview:Key Responsibilities:- Logistics Management: Plan and coordinate the transportation, distribution, and storage of goods and materials.- Supply Chain Coordination: Collaborate with suppliers, vendors, and distributors to ensure timely delivery and inventory management.- Order...

  • Logistics Coordinator

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Asterix Communications Full time

    Full Time Dubai In this fast-paced role, you'll play a vital role in ensuring the smooth flow of materials and finished goods within our manufacturing operations. You'll be responsible for a variety of tasks, including coordinating transportation, managing inventory, and ensuring on-time deliveries.Key Responsibilities:Supply Chain Coordination: Coordinate...

  • Logistics Coordinator

    2 weeks ago


    Dubai, Dubai, United Arab Emirates AL FENIQA Logistics L.L.C Full time

    AL FENIQA Logistics L.L.C is in search of a meticulous and forward-thinking individual to join our Dubai team as a Logistics Coordinator.As a Logistics Coordinator, you will play a vital role in ensuring the smooth flow of goods and materials throughout the supply chain.Responsibilities: Shipment Coordination: Arrange timely shipments, manage transportation,...