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Facilities Assistance
2 weeks ago
Responsibilities:
Develop and monitor the implementation of a preventive maintenance plan based on life cycle planning, facility assessment Report, client satisfaction survey reports and O&M for HCT's various facilities in a timely and accurate manner.
- Provide a Quarterly facility assessment report covering the entire college.
- Supervising the service providers daily activities, attendees, performance, response time, etc...
- Prepare a weekly report for the service providers' performance, quality of work & problems.
- Prepare regular reports on all maintenance activities.
- Monitor facilities throughout their warranty period for deficiencies.
- Conduct nonroutine maintenance activities as needed in compliance with Health and Safety regulations.
- Provide support to General Services and Projects team as needed for facilities projects.
- Maintain current facilities records and files.
- Monitor the KPI's & SLA's parameters of the Service providers and maintain Records and report in timely manner.
- Perform Costumers satisfaction survey twice a year and prepare a service Improvement plan based on Complains root cause analysis and monitor result monthly and report to facility engineer for action.
- Provide required support and follow up with regards to campus needs such as setups, events, exams and day to day activities and complains.
- Monitor and follow up complaints and request logs related to facilities maintenance.
- Conduct nonroutine maintenance activities as needed in compliance with Health and Safety regulations.
- Coordinate with Health and Safety as and when needed for maintenance activities.
Qualifications:
- Minimum of a Higher Diploma in a relevant field is required e.g. Civil Engineering, Mechanical Engineering.
- Full English proficiency is required, Arabic is advantage.
- Advanced computer literacy is required in MS Office, AutoCAD 2D, MS projects is must, BIM knowledge is advantage.
- Familiar with CAFM & BMS is must, CMMS & BAS is advantage.
- Well knowledge about operation systems and services.
Job Types:
Full-time, Permanent
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