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Female Arabic Receptionistu
3 months ago
Female Arabic Spa Receptionist, with good looking, highly etiquette Positive attitude and good communication skills—Preferred Nationalities Jordan, Palestine, Lebanon.
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a variety of different work situations
Ability to work on your own and as part of a team.
With 2 years UAE experience, knowledge of Spa software's
- Greet clients entering the SPA, determine nature and purpose of visit and direct or escort them to specific destinations.
- Maintain and organize appointment calendar / using Software as well as Operate telephone s to answer, screen or forward calls.
- Communicate all changes, cancellations and walkins to team members, also Keep track of the timing for performing a service by technicians.
- Explain products, services and treatments to clients and assist them with determining their individual needs.
- Handle general requests for information and promotions; process delicate situations, such as customer requests, special needs and complaints and escalate to Supervisor.
- Ensure communication ethics and promote highest level of service that meets customer satisfaction.
- Uphold a clean, safe and wellorganized working environment and ensure that the telecommunication system is functioning properly.
- Host clients towards their specific needs when making reservations and offer multiple treatment bookings and upsells.
- Update existing customer information filing system and develop relationship with clients to meet their needs and satisfaction for repeated service.
- Attend mandatory training's scheduled by the Company.
Accept responsibility for cash drawer, process customer transactions and products purchased while ensuring its reconciliation at close of shift as well as balance the daily financial revenue report and other operational reports to submit to supervisor.
Job Types:
Full-time, Permanent
Salary:
AED4, AED5,000.00 per month
Job Types:
Full-time, Permanent
Salary:
Up to AED4,000.00 per month
Application Deadline: 20/05/2023
Expected Start Date: 25/05/2023
