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Customer Service Team Leader
1 week ago
Team Leader Responsibilities:
- Managing the daytoday activities of the team.
- Motivating the team to achieve sales target
- Developing and implementing a timeline to achieve targets.
- Highly energetic & motivating approach
- Delegating tasks to team members.
- Conducting training of team members to maximize their potential.
- Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
- Conducting continuous performance reviews.
- Contributing to the growth of the company through a successful team.
- Creating a pleasant working environment that inspires the team.
Team Leader Requirements:
- Extremely strong verbal and written communication skills
- Excellent leadership skills
- 2+ yrs of supervisory sales experience in a BPO/ KPO /RPO/ CALL Center or international Customer Service Role.
- 2+yrs. of sales team management experience
- Highlevel proficiency with MS Office programs
- Capacity to work independently.
- Passionate, driven and dynamic personality.
- Highly encouraging spirit
Job Types:
Full-time, Permanent
Salary:
Up to AED5,000.00 per month
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