Technical Support Analyst ATM Switch

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates abu dhabi islamic Full time

Role Purpose:

Responsible to provide Maintenance and Support Activities for ATM Switch and Self-Service Terminals and related applications in all environments DEV, SIT, DTS, UAT, PROD/DR.Maintain the above systems and applications service availability as per the assigned SLAs and according to ITD systems/services availability report.

up and track vendor support issues and respond to incident tickets in a timely fashion. Track, resolve and report incidents and known errors through the approved processes, andIncident Management and Escalation process.

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