Technical/ Certification Officer

4 weeks ago


united arab emirates united arab emirates Bureau Veritas Group Full time

TECHNICAL/ CERTIFICATION OFFICER - VOC

Position Details

  1. Position: Technical/ Certification Officer - VOC
  2. Office / Department: Government Services
  3. Reporting to: Deputy VOC Technical Manager
  4. Key Working Relationships:
    • Technical/ Certification Team
    • Deputy VOC Technical Manager
    • Customers / Clients / Project Management Consultants
    • VOC Issuing Office / Technical Manager, VOC Technical Advisers
Functions
  1. Handle Technical matters of VoC & processes related to applicable certification schemes.
Managing
  1. Verification of VOC Technical aspects/applicable certification requirements.
Minimum Required Qualifications
  1. Knowledge Skills And Experience:
    • Excellent PC skills.
    • English proficiency, Communication skills.
    • Satisfactory knowledge of Export / Import procedures, Cargo Inspection procedure.
    • Knowledge of types of discrepancies (detected during document review, inspection and/or testing).
  2. Education:
    • Higher education Certificate (With Science) or degree level in Engineering or standards background / Degree / Diploma in any Engineering stream.
  3. Training:
    • Satisfactory knowledge about product conformity assessment procedures or at least BV VOC procedures.
    • Satisfactory knowledge about applicable accreditation standard requirements (ISO 17020, 17065, etc.) & applicable certification schemes.
  4. Technical knowledge:
    • Knowledge of standards according to which certifications are granted.
    • Technical knowledge of products for which certifications are granted.
  5. Experience:
    • Minimum 2 to 3 years experience in a similar field.
Responsibilities / Authorities / Accountabilities
  1. Primary Functions:
    • Verify conformity documents of the files allocated to him/her, as per the applicable standards, certification scheme, related VoC procedures, and country regulations.
    • Check inspection reports for the files allocated to him/her, mainly for VoC Technical aspects & report inspectors performance with regards to quality and accuracy.
    • Manage product certification process requirements of relevant certification scheme.
    • Acquire and maintain a good knowledge of the VoC market & relevant certification schemes.
    • Contribute to the overall technical development of VoC.
    • Coordinate between the Inspection Activities and Technical/ Commercial activities.
    • Coordinate between LOs/PICs and Dubai Regional Centre for VOC activities, as applicable.
    • Guide clients on VoC Technical concerns & relevant certification scheme requirements, as and when required.
    • Share good practices and execute good co-ordination (as applicable) between BV technical services and the customers.
    • Continuously acquire and maintain technical knowledge of the VOC procedures, requirements, and standards.
    • Consult BVs internal knowledge management tool for updates of VOC procedures/relevant information.
    • Propose improvements to N+1 in daily tasks.
    • Meet objectives set by his/her N+1.
    • Report discrepancies and difficulties met in reaching quality goals / time schedules to N+1.
Performance Indicators
  1. Accuracy (correspondence, communication, etc.)
  2. Achievement of workload
  3. Respecting the time-limits
  4. Quality of planning and reporting
  5. Planning and organisation of work
  6. Customer relationship management
  7. Efficient management of technical reviews
Key Competencies
  1. BV Core & Business values
  2. Achievement motivation
  3. Teamwork and co-operation
  4. Customer service orientation
  5. Initiative
  6. Integrity, confidentiality
  7. Technical knowledge related to products to be certified
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