Senior Director, Solution Engineering

2 weeks ago

Dubai, United Arab Emirates Salesforce Full time
Senior Director, Solution Engineering

Apply remote type Office - Flexible locations United Arab Emirates - Dubai time type Full time posted on Posted 7 Days Ago job requisition id JR275321

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Your Mission as Solutions Engineering / Pre-Sales Leader

In this influential role, you will:

  • Lead Transformation Efforts: Guide customers through their digital transformation journeys, offering strategic counsel on adoption and achieving long-term success.
  • Inspire and Develop a High-Performing Team: Build, nurture, and grow a diverse and multidisciplinary team of Solution Engineers with complementary skills and expertise.
  • Collaborate for Success: Partner closely with Sales leadership to craft and deliver compelling value propositions that resonate with customer needs across a range of industries.
  • Shape Solutions: Ensure your team designs and demonstrates impactful solutions aligned to customer success, showcasing the power and potential of Salesforce technologies.
  • Foster Growth and Innovation: Develop innovative go-to-market strategies, drive organisational productivity, and champion cross-functional collaboration to achieve strategic goals.
  • Champion Salesforce Values: Embody Salesforce’s core values in every aspect of your leadership, serving as a role model for your team and the wider organisation.

Key Responsibilities

  • Partner with Sales leadership to communicate and deliver Salesforce’s transformational value proposition.
  • Drive a mindset shift beyond technical discussions to focus on transformation, innovation, and long-term impact.
  • Lead and manage a diverse Solutions Engineering team, ensuring a balance of skills and perspectives to meet customer needs effectively.
  • Collaborate with Sales to create and execute growth plans that align with Salesforce’s strategic vision.
  • Attract, develop, and retain top-tier talent, creating a culture of performance, innovation, and career growth.
  • Develop and scale organisational programmes to enhance team productivity, expertise, and collaboration.
  • Represent Salesforce at the highest levels, engaging with customers and stakeholders through thought leadership and strategic discussions.
  • Support customer engagements by facilitating discussions at both the CIO level and deep technical conversations with Heads of Architecture.
  • Continuously evaluate and evolve team capabilities to meet emerging market and customer needs.

Skills and Experience

  • Leadership and Strategy: 10+ years of experience in a leadership role within strategy, management consulting, or sales organisations, with expertise in pre-sales, sales, and project delivery.
  • Industry-Focused Solution Leadership: Develop and lead a team of solution engineers specialising in manufacturing, automotive, utilities, energy, and retail industries, delivering tailored, innovative Salesforce solutions that address sector-specific challenges and opportunities.
  • Strategic Industry Domain Knowledge: Partner with sales, product, and engineering teams to align Salesforce’s industry cloud offerings and technologies with customer goals, driving adoption and measurable business outcomes across these key verticals.
  • Customer-Centric Approach: Strong track record of engaging C-level executives and influencing their transformation agendas.
  • Technical Expertise: Strong understanding of cloud computing technologies and the ability to articulate their business benefits clearly.
  • Transformation Mindset: Deep knowledge of design thinking and human-centred approaches to innovation and problem-solving.
  • Operational Excellence: Strong analytical and negotiation skills, particularly when engaging at the C-level.
  • Personal Attributes: Exceptional communication and presentation skills, both written and verbal. A forward-thinking and strategic mindset with a focus on execution and delivering measurable outcomes. Ability to evaluate and reshape existing teams while mentoring and inspiring individuals to achieve their potential. Skilled at balancing strategic vision with attention to detail and operational execution. Fluency in Arabic and English.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at .

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Salesforce welcomes all.

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