Senior Personal Banking Advisor

4 weeks ago

Ras AlKhaimah, United Arab Emirates Mashreq Full time

To delight internal and external customers over the telephone. Responsibilities Interact with customers over the phone to understand their banking needs. Provide excellent customer service to achieve customer loyalty. Resolve problems over the telephone on the spot. Convert sales opportunities in order to meet financial targets. Clarify and explain procedures and products over the telephone. Capture and report customer feedback towards continual product development. Qualifications University Graduate (preferably with some finance / banking or maths component). Bilingual. 1 - 3 years experience Very customer focused Computer literate Excellent communication skills Strong listening skills. #J-18808-Ljbffr

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