Port Operations Manager
1 month ago
Committed to the energy transition in shipping and a pioneer in theuse of alternative fuels the CMA CGM Group has set a target tobecome Net Zero Carbon by 2050.
Through theCMA CGM Foundation the Group acts in humanitarian crises thatrequire an emergency response by mobilizing the Groups shipping andlogistics expertise to bring humanitarian supplies around theworld.
Present in 160 countries through itsnetwork of more than 400 offices and 750 warehouses the Groupemploys more than 155000 people worldwide including 4000 inMarseilles where its head office is located.
THE ROLE:
Manage Hub Operations forCMA CGM Group Fleet covering Cargo and Service Operations of theCMA CGM Group Fleet calls in UAE Ports.
Provide direction to the Operations team to ensure workloads andresources are appropriately distributed to perform the requiredtasks.
Collaborate extremely well with allDomains to ensure work processes are followed to avoid servicefailures.
Oversee the Cluster Operations andprovide support and guidance to Daughter Agencies.
Manage the department in the absence of theOperations Manager (Ports & Terminals).
RESPONSIBILITIES:
Maintain Good knowledge and Visibility of the functions of thePorts and Terminals within the Cluster on a day to day basis.
Ensure team full awarness on Group ethics &compliance and complete all mandatory traning
Maintainand actively engage in Communication with all Ports / TerminalsAuthorities and build rapport to benefit day to day Operations ofthe Group fleet/assets.
Foresee Group fleet arrivals Planahead to alert exceptions. IE: Closures/BerthCongestions/Operational Constraints and activate early warningsystem.
Pre alert and periodically maintaincommunications with all Group fleet on Local Port regulations toavoid delays to commercial operations.
Manage daytodaymatters with Principals other port agents Regional Office (DRO)Terminal Planning for priority based issues requiring interventionat managerial level while overseeing OPS team.
EnsureCluster Ops manager DRO amd HO Line Ops Managers are well informedon berthing and Operations plans.
Monitor and followupcalls berthing lineup resources allocation and deployment
Challenge and escalate when terminals are not performingto ensure that group interest are fully protected at all time.
Monitor Port operations and Husbandry Agents on apreemptive / proactive basis whilst Group vessels are in port /Intervene if any escalation required on any scenarios duringoperations.
Followup on Partner / VSA vessels positionsand keep the network updated
Guide Operations Officers /Service Coordinators on any issues queries encountered by them intheir daytoday activities and ensure work allocation appropriatelymanaged amongst available resources with planned leave cover andunforeseen contingencies.
Maintain data and performanalysis on terminal vessel ops performance. Address dertrimentalops factors with Terminals for remedial actions/avoidance.
Address or Dispute costs not required to be absorbed.
Address fleet issues with DRO/HO find solutions torecurring issues to improve or maintain terminal performance.
Followup / Monitor Agility savings initiatives andactively propose new initiatives for OPEX optimization
Tactical management of daytoday fleet cargo and technicalrequirements make tactical changes/recommendations in consultationwith HO/DRO Teams in charge given the many exceptional situationsmay arise.
Effectively deputize OPS manager inorder him to concentrate on more critical and important issues onhand.
Ensure Agency KPI are fully aligned weekly MonthlyKPI review Gap analysis.
Close coordination with HO OPSunifications team adopt new Group tools procresses and ensure teamis fully trained with coorperates tools.
Ensure thatSpecial Events are appropriately and timely reported to Managementand closely follow up to ensure no or minimum impact on Groupactivities.
Assist Senior Management & Principalswith projects as and when required.
QUALIFICATIONS AND PROFILE:
Must have:
Knowledge of the legal and/ or regulatory frame Local Port/Terminal Procedures / Rules andRegulations is required to manage within Compliance.
Atleast 5 years of Industry experience in similar capacity and shouldhave knowledge of the end to end process of Hub/OperationsManagement.
Stock / Allocation management: Equipment Control and Asset Management basic knowledge.
Financial and economic knowledge :Familiar with Tariffs and Contracts
Equipmentflow management : Equipment Control and Asset Managementbasic knowledge.
English : Fluent inSpeaking and Writing in English
Software / ITApplications Planning/ Scheduling STOWMAN/ MACS3/ LISA/LARA GoodPower Point and XL knowledge
Leadership and TeamManagement Skills
Nice tohave:
Graduate (3 years regular course ) Anybachelor degree or Equivalent University Degree
Come along on CMA CGMs adventure This job hasbeen sourced from an external job board.
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