IT Administrator Temp

1 month ago


Dubai, United Arab Emirates Nathan & Nathan Full time
  • Offer timely technical supportwhilst acting as a link between staff/end users and ITManager
  • Record various IT requests from staffin our online ticketing system on dailybasis
  • Set up hardware, install and configuresoftware and drivers
  • Provide orientation andguidance to users on how to operate new computerequipment
  • Maintain and repair IT equipment(e.g. routers) and/or peripheraldevices
  • Maintain records/logs of repairs andfixes and maintenance schedule for futurereference
  • Labeling all machines with IT assetsand ensure functionality at all times
  • Performannual maintenance tasks - hardware (dusting) and softwarecleanup
  • Preparation of IT summary reports onmonthly basis / or as per the IT Manager’srequest
  • Perform regular upgrades to ensure workstations remain updated
  • Troubleshoot workstation failures and provide solutions to restorefunctionality
  • Maintain the Software License andHardware Asset Registries

Skills

Qualifications:

  • Educated to degreelevel in Information Technology or an equivalent relevantqualification.
  • Minimumof 3 years of experience in a similar role andposition.
  • Goodcommand of written and spokenEnglish.
  • Excellent interpersonaland coordination skills.
  • Service-minded,professional, and dedicated approach to ITsupport.
  • High level of confidentiality inhandling sensitive information.
  • A high degreeof accuracy in performing IT tasks and maintainingrecords.
  • Ability to interact successfully witha multicultural workforce at all levels.
  • Strongcommunication skills to effectively collaborate with team membersand end-users.
  • Must be able to workindependently with a proactive approach toproblem-solving.
  • Familiarity with architecturalor design industry processes and software is aplus.
  • Relevant certificationssuch as CompTIA A+, Microsoft Certified Systems Administrator, orequivalent areadvantageous.



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