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IT Administrator Temp
2 weeks ago
- Offer timely technical support whilst acting as a link between staff/end users and IT Manager
- Record various IT requests from staff in our online ticketing system on daily basis
- Set up hardware, install and configure software and drivers
- Provide orientation and guidance to users on how to operate new computer equipment
- Maintain and repair IT equipment (e.g. routers) and/or peripheral devices
- Maintain records/logs of repairs and fixes and maintenance schedule for future reference
- Labeling all machines with IT assets and ensure functionality at all times
- Perform annual maintenance tasks - hardware (dusting) and software cleanup
- Preparation of IT summary reports on monthly basis / or as per the IT Manager's request
- Perform regular upgrades to ensure work stations remain updated
- Troubleshoot work station failures and provide solutions to restore functionality
- Maintain the Software License and Hardware Asset Registries
Qualifications:
- Educated to degree level in Information Technology or an equivalent relevant qualification.
- Minimum of 3 years of experience in a similar role and position.
- Good command of written and spoken English.
- Excellent interpersonal and coordination skills.
- Service-minded, professional, and dedicated approach to IT support.
- High level of confidentiality in handling sensitive information.
- A high degree of accuracy in performing IT tasks and maintaining records.
- Ability to interact successfully with a multicultural workforce at all levels.
- Strong communication skills to effectively collaborate with team members and end-users.
- Must be able to work independently with a proactive approach to problem-solving.
- Familiarity with architectural or design industry processes and software is a plus.
- Relevant certifications such as CompTIA A+, Microsoft Certified Systems Administrator, or equivalent are advantageous.
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job has emerged as the UAE premier job portal, attracting thousands of job seekers every day in UAE.
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