IT Administrator Temp

2 weeks ago


Dubai, Dubai, United Arab Emirates Nathan & Nathan Full time
  • Offer timely technical support whilst acting as a link between staff/end users and IT Manager
  • Record various IT requests from staff in our online ticketing system on daily basis
  • Set up hardware, install and configure software and drivers
  • Provide orientation and guidance to users on how to operate new computer equipment
  • Maintain and repair IT equipment (e.g. routers) and/or peripheral devices
  • Maintain records/logs of repairs and fixes and maintenance schedule for future reference
  • Labeling all machines with IT assets and ensure functionality at all times
  • Perform annual maintenance tasks - hardware (dusting) and software cleanup
  • Preparation of IT summary reports on monthly basis / or as per the IT Manager's request
  • Perform regular upgrades to ensure work stations remain updated
  • Troubleshoot work station failures and provide solutions to restore functionality
  • Maintain the Software License and Hardware Asset Registries
Skills

Qualifications:

  • Educated to degree level in Information Technology or an equivalent relevant qualification.
  • Minimum of 3 years of experience in a similar role and position.
  • Good command of written and spoken English.
  • Excellent interpersonal and coordination skills.
  • Service-minded, professional, and dedicated approach to IT support.
  • High level of confidentiality in handling sensitive information.
  • A high degree of accuracy in performing IT tasks and maintaining records.
  • Ability to interact successfully with a multicultural workforce at all levels.
  • Strong communication skills to effectively collaborate with team members and end-users.
  • Must be able to work independently with a proactive approach to problem-solving.
  • Familiarity with architectural or design industry processes and software is a plus.
  • Relevant certifications such as CompTIA A+, Microsoft Certified Systems Administrator, or equivalent are advantageous.
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