Guest Relation Officer
4 weeks ago
We are looking for a highly personable and serviceoriented Guest Relation Officer (GRO) to join our team at a luxury restaurant. The ideal candidate will be the key point of contact for our guests ensuring their experience is seamless personalized and memorable from arrival to departure. Key Responsibilities Warmly welcome guests upon arrival and ensure they are comfortable throughout their visit Manage guest inquiries special requests and complaints promptly and professionally Maintain uptodate knowledge of restaurant offerings events and menu details Build and maintain strong relationships with guests to encourage repeat visits Coordinate with the hostess service and kitchen teams to ensure smooth service flow Monitor guest feedback and work with management to improve service quality Keep accurate records of guest preferences and feedback for future reference Assist in managing VIP guests and handling highprofile clientele with discretion Requirements Previous experience in guest relations or frontofhouse roles in a luxury hospitality setting Exceptional interpersonal and communication skills Wellpresented confident and professional demeanor Ability to multitask and remain calm under pressure Fluent in English; additional language(s) a plus Knowledge of reservation or CRM systems preferred Strong attention to detail and a proactive attitude #J-18808-Ljbffr
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Guest Relations Officer
2 weeks ago
Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full timeEmirates Palace Mandarin Oriental, Abu Dhabi is looking for a Guest Relations Officer to join our Guest Relations team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental...
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Guest Relation Officer
2 weeks ago
Abu Dhabi, United Arab Emirates Sheraton Al Khalidiya Hotel Full timeWe are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...
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Guest Relations Officer
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates IHG Full timeIf you are passionate about people and thrive on delivering exceptional service, the Guest Relations Officer role places you at the center of memorable guest journeys.At InterContinental Abu Dhabi, we believe in creating memorable experiences through genuine hospitality. We are currently looking for a passionate and service-oriented Guest Relations Officer...
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Guest Relations Officer
1 week ago
Abu Dhabi, United Arab Emirates Property Shop Investment LLC Full time**Job Summary**: The Guest Relations Officer is the primary point of contact for guests, responsible for delivering exceptional hospitality experiences. This role involves welcoming guests, handling inquiries and requests, resolving concerns with empathy and efficiency, and ensuring guest satisfaction throughout their stay. The role is crucial in...
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Guest Relations Officer
37 minutes ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Chaffoars Marine & Leisure Services Full timeJob SummaryAre you passionate about delivering exceptional customer service in a luxurious environment? Join Chaffoars Marine & Leisure Services as a Guest Relations Officer (Yacht Reception) in Abu Dhabi. In this role, you will be the first point of contact for our esteemed guests, ensuring a seamless and memorable experience on our yachts. If you have...
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Call Center Guest Relations Officer
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Bloomfields Facilities Management LLC Full timeWe are seeking for a Call Center Guest Relations Officer to join our team. As a Call center Guest Relations Officer, you will serves as the primary communication point between guests and Bloomfields Holiday Homes during their stay. your role is to ensure the guest satisfaction by promptly handling inquiries, resolving issues, and coordinating with internal...
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Guest Relations Officer
1 day ago
abu dhabi, United Arab Emirates IHG Full timeOverview If you are passionate about people and thrive on delivering exceptional service, the Guest Relations Officer role places you at the center of memorable guest journeys. At InterContinental Abu Dhabi, we believe in creating memorable experiences through genuine hospitality. We are currently looking for a passionate and service-oriented Guest Relations...
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Guest Relations Officer- European
2 weeks ago
Abu Dhabi, United Arab Emirates Property Shop Investment LLC Full timeThe **Guest Relations Officer** is responsible for ensuring that guests have a memorable and enjoyable experience throughout their stay. This role focuses on providing exceptional customer service, addressing guest inquiries or concerns, and offering personalized assistance. The Guest Relations Officer is expected to uphold the highest standards of...
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Guest Relations Representative
1 week ago
Abu Dhabi, United Arab Emirates Property Shop Investment LLC Full time**Location**: Conrad Abu Dhabi, Etihad Towers Property Shop Investments is seeking a Guest Relations Associate to join our team at our office located within Conrad Hotel, Abu Dhabi. As a Guest Relations Associate, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. **Responsibilities**: -...
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Guest Relations Manager
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Beach Rotana Full timeJob DescriptionWe are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Guest Relations Manager you are responsible to provide professional and customer focused service to our guests,...