Project Manager- Contact Centre

Specific implementation of Call Centre software. Experience with large scale network deployments.Demonstrable experience in managing projects with leading contact center solution providers like Microsoft Cisco Genesys or others will be highly desirable.Excellent and assertive communications and influencing/negotiating skills are ideal prerequisites.Minimum...

Essential Requirements: Specific implementation of Call Centre software. Experience with large scale network deployments. Demonstrable experience in managing projects with leading contact center solution providers like Microsoft Cisco Genesys or others will be highly desirable. Excellent and assertive communications and influencing/negotiating skills are...

The job posting is outdated and position may be filled- Specific implementation of Call Centre software. Experience with large scale network deployments.- Demonstrable experience in managing projects with leading contact center solution providers like Microsoft, Cisco, Genesys or others will be highly desirable.- Excellent and assertive communications and...

The job posting is outdated and position may be filled Specific implementation of Call Centre software. Experience with large scale network deployments.Demonstrable experience in managing projects with leading contact center solution providers like Microsoft, Cisco, Genesys or others will be highly desirable.Excellent and assertive communications and...

Our Client A leading financial institution in Abu Dhabi Your Responsibilities - This is a contract position Project Manager implementation of a Contact Centre software - This is the opportunity to lead from a technology and business perspective the organisation's implementation of a Contact Centre software. - Minimum 10 years of specialist technical...

Specific implementation of Call Centre software. Experience with large scale network deployments. - Demonstrable experience in managing projects with leading contact center solution providers like Microsoft, Cisco, Genesys or others will be highly desirable. - Excellent and assertive communications and influencing/negotiating skills are ideal...

Contact Centre Supervisor (Arabic Speaker) - Subject to Contract AwardMake a difference every dayThe Job OpportunitySince 1947, Serco Middle East has been supporting governments to deliver public services across various sectors (Transport, Healthcare, Citizen Services and Defence), enabling transformation and ensuring the delivery of world class services. We...

**Statement of Functions** Supervises the activities of the Customer Services Representative (CSR), Senior CSR, and Team Leaders to ensure smooth functioning and error-free workflow and undertakes all activities related to the follow-up of the various services provided by the Contact Center. Assists in developing the center’s performance and work...

**Statement of Functions** Assists in developing the Contact Center Quality Assurance system and procedures and provides technical, database and documentation support to implement, monitor and evaluate the Quality Metrics. Reports and analyzes the daily, weekly and monthly performance parameters related to the quality aspects as required. Generates QA...

Contact Centre Operator (Arabic Speaker)Make a difference every day Your OpportunityWe are looking for a Contact Centre Operator to join us at an exciting new client, where you will be expected to deliver outstanding customer service by taking inbound calls, receiving email requests received in adherence to procedural, productivity and quality standards. As...

Contact Centre Operator (Arabic Speaker)Make a difference every day Your OpportunityWe are looking for a Contact Centre Operator to join us at an exciting new client, where you will be expected to deliver outstanding customer service by taking inbound calls, receiving email requests received in adherence to procedural, productivity and quality standards. As...

Contact Centre Operator (Arabic Speaker)Make a difference every day Your OpportunityWe are looking for a Contact Centre Operator to join us at an exciting new client, where you will be expected to deliver outstanding customer service by taking inbound calls, receiving email requests received in adherence to procedural, productivity and quality standards. As...

Contact Centre Supervisor (Arabic Speaker) - Subject to Contract Award Make a difference every day The Job Opportunity Since 1947, Serco Middle East has been supporting governments to deliver public services across various sectors (Transport, Healthcare, Citizen Services and Defence), enabling transformation and ensuring the delivery of world class...

Make a difference every day The Job Opportunity Since 1947, Serco Middle East has been supporting governments to deliver public services across various sectors (Transport, Healthcare, Citizen Services and Defence), enabling transformation and ensuring the delivery of world class services. We are extremely proud of our partnerships with government and...

The job posting is outdated and position may be filledJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsPOSITION:Project Management InternLOCATION:RemoteSCHEDULE: Part-time (10-20h/week)About Brainnest:The business...

Contact Centre Team Leader (Arabic Speaker) - Subject to Contract Award Make a difference every day The Job Opportunity We are looking for a Contact Centre Team Leader to oversee all the Contact Centre functions that will be utlilized to support this department, where you are expected to c arry out daily auditing and checks of the systems to ensure all...

Contact Centre Operator (UAE National)Make a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to...

Contact Centre Operator (UAE National)Make a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to...

Contact Centre Operator (UAE National)Make a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to...

Make a difference every day The Job Opportunity We are looking for a Contact Centre Team Leader to oversee all the Contact Centre functions that will be utlilized to support this department, where you are expected to c arry out daily auditing and checks of the systems to ensure all issues are captured and actioned within the agreed timeframes, Service...