Communications Manager

4 weeks ago


Abu Dhabi, United Arab Emirates MAJID AL FUTTAIM Full time
  • Developing a Centre of Excellencethat sets the directives, standards, best practices, framework andhouses key communication collateral and templates from which allin-country communications colleagues can access to ensureconsistency and quality in their communicationsactivities
  • Act as the main point of contactbetween all communication managers and the communications functionat Corporate Head Office
  • Develop templates forpre-determined KPI’s and performance metrics, trackingand reporting performance, KPI’s, (output and outcomes)for each market, conduct audits and provide counsel and guidance toin-market communications colleagues to achieve the widercommunications goals of the business (both corporate and customerbrand ambitions)
  • As a master communicationsstrategy architect, guide, overseeing and approve localizedcommunications strategies, action plans, desired output andoutcomes for each Carrefour market across Majid Al FuttaimRetail’s portfolio
  • Reviewing contentand output from local market communications across portfolio,providing counsel, guidance and approval to uplift communicationsstandards of Carrefour in-line with
  • Majid AlFuttaim’s standards, ensuring that they align with theirlocal strategies and ladder up to the overall communicationsstrategy of Majid Al Futtaim Retail.
  • Workclosely within communications team to ensure collaboration betweenall functions to provide integrated communications across allchannels.
  • Having total visibility throughperiodic ongoing checks with each communications manager across themarkets, including view of their action plans, in-market challengesand objectives, and reviewing results, while providing on-goingcounsel and guidance to improve outcomes and remained focused onlocal and company-wide strategic goals.
  • Lead onissue and crisis communications management including maintaining anissues tracker, updating and uplifting existing crisis commsstrategies and playbook, running crisis communications training forleaders and communications managers and providing ongoing counseland support


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