Senior Executive SMB Customer Success

2 months ago


Sharjah, United Arab Emirates NielsenIQ Full time
  • Develop and manage clientportfolios.
  • Sustain business growth andprofitability by maximizing value.
  • Analyzecustomer data to improve customerexperience.
  • Hold product demonstrations forcustomers.
  • Improve onboardingprocesses.
  • Evaluate and improve tutorials andother communication infrastructure.
  • Mediatebetween clients and the organization.
  • Handleand resolve customer requests andcomplaints.
  • Minimize customerchurn.
  • Aid in product design and productdevelopment.


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