Reservation Manager

Oversee the day-to-day operations of the reservation department, ensuring efficient handling of bookings, cancellations, and modifications.Develop and implement strategies to maximize room occupancy and revenue.Monitor reservation trends and implement proactive measures to address fluctuations in demand.Train reservation staff on booking procedures, customer...

• Process and confirm guest room reservations made by clients on the phone, letter or fax• Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations• Remain up to date with all the promotions in and around the hotel and follow established procedures to process...

Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques.Promote the Hotel’s (and IHG generally) products and services.Maintain a high level of product and service knowledge about all IHG Hotels in your region.Develop and maintain a regular pattern of calls by adhering to Signature Mystery Shopping...

**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

Responsibilities• Handle reservation inquiries professionally and promptly• Verify booking entries and monitor email correspondences• Conduct training for agents to improve reservation selling skills• Resolve guest issues in a positive manner• Maintain department schedule for handling reservation calls• Track and report call conversion rates•...

Provide assistance to everyday sales reservation executive and develop and evaluate sales calls and provide efficient training program to staff to ensure smooth working. - Coordinate with front desk and ensure response to all special guest requests and make all reservations appropriately for all guests. - Collaborate with reservation sales associate to...

Provide assistance to everyday sales reservation executive and develop and evaluate sales calls and provide efficient training program to staff to ensure smooth working. - Coordinate with front desk and ensure response to all special guest requests and make all reservations appropriately for all guests. - Collaborate with reservation sales associate to...

Key Roles & Responsibilities Understand the key principles of ACCOR’S Pricing Strategies and Revenue ManagementRetail, Corporate, Leisure, Group, OtherRate Restrictions, hurdles and availabilitiesMaximise rooms revenue through the conversion of telephone calls into salesUtilize effective upselling techniquesUnderstand and take reservations to support...

**Responsibilities**: - Assist and advise customers in selecting travel options that best suit their needs. - Make reservations for customers based on their requirements and budgetary allowances. - Check the availability of accommodation or transportation for customers' desired travel dates. - Help plan travel itineraries by suggesting local tourist...

**Job Description** ALL about the role**: Often the first point of guest contact, your main role is assisting and completing individual and group reservations for our guests - ensuring a smooth start to their stay with us and leading our Reservations team as well as: - Meeting the needs of inbound FIT reservations and groups from the taking of the inquiry,...

Receives, processes and confirm guest room reservations made by clients on the phone, letter or fax. - Inputs all reservations into the computer recording all pertinent information. - Attends to enquiries, complaints and requests regarding reservations. - Remains up to date with all promotions in and around the hotel. - Follows established procedures to...

**Job Number** 22215448 **Job Category** Reservations **Location** The Ritz-Carlton Dubai, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...

Receives, processes and confirm guest room reservations made by clients on the phone, letter or fax. - Inputs all reservations into the computer recording all pertinent information. - Attends to enquiries, complaints and requests regarding reservations. - Remains up to date with all promotions in and around the hotel. - Follows established procedures to...

Responsibilities:• Analyse all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations• Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations.• Assist to book and block all...

Assisting and advising customers who may be choosing from a variety of travel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the customers’ desired travel dates. - Helping plan travel itineraries by suggesting local tourist...

**Position**: Reservations Agent (Full time #536071) **Property / Office**: Emirates Palace, Abu Dhabi **Location**: Abu Dhabi, United Arab Emirates **Responsibilities** - Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability. - Ensure clients’ satisfaction and adherence to...

Check the no show record as well as pending reservationCheck the VIP arrival, special requests and check traces to actionCheck the system on reservations for next two weeks and inform the sales team to fulfill sales leads accordinglyShow complete product knowledge, understand rate structure and apply rate managementCheck on pending visa or expiring...

Plan the room reservations. Ensure proper selling techniques and strategies are utilized to maximize room revenues. Coordinate all duties and responsibilities of the reservation department ensuring a high level of accuracy and efficiency. Any matter which may effect the interests of the hotel should be brought to the attention of the Management.Sales &...

**Job Number** 24057735 **Job Category** Reservations **Location** The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and...

**Reservation Agent** Rixos Hotel Marina Abu Dhabi is seeking a dedicated and detail-oriented Reservation Agent to join our team. As a Reservation Agent, you will play a pivotal role in ensuring that our guests' reservations and inquiries are handled with the utmost professionalism, efficiency, and warmth. Your exceptional communication skills and attention...