Customer Service Executive
4 weeks ago
The Customer Service role is responsible for processing Import/Export (Air/Ocean/Land & Logistics) shipments while coordinating with the internal customer service group. He/she will be responsible for achieving high accuracy through our forwarding systems to ensure high productivity and operational excellence. Additionally, follow up to ensure that appropriate actions are taken on customers' requests and queries.Responsible for customer service internally, bookings, documentation, and execution of routing for assigned shipments.Responsible for communicating information and instructions to/from vendors.Arrange all product freight services as guidelines provided by the manager.Verifies that shipments are processed through Customs and ports.Responsible for assisting department co-workers with problems, issues, and questions.Responsible for informing management of progress and requirements of the department.Responsible for reviewing all documents and notifying exceptions to customer service.Assist the day-to-day operations of the export and import department to ensure that customer requirements are met.Communicate with clients, co-workers, and supervisors in a clear, concise, and timely manner through email, monitoring emails at all times.Adhere to all domestic and international shipping regulations.Advise department Manager of any transaction problems or irregularities.Further increase customer satisfaction and business share through proactive and regular contact. Establish customer communication preference, i.e., phone, e-mail, fax, visit.Work with Sales on account implementation, ensuring a smooth transition from Sales to Operations, for assigned customers as per business requirements.Handle and manage all customer contact at file level regarding exceptions.Assist Sales in compiling quotes by providing rates, tariffs, etc.Any other task assigned by Manager from time to time based on business exigencies.Quotation follow-ups, shipping instructions/updates & delivery of invoices.Shipment follow-ups, track & trace of the shipment.Shipping instructions & follow-ups, engagement to obtain agents' invoices with the correct costs.#J-18808-Ljbffr
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Customer Service Executive
3 weeks ago
Dubai, United Arab Emirates Felicia Technical Service Full timeFemale Customer Service required for a Facilities Maintenance Company 2-3 Years of Experience in the same Industry Good Communication Skills (Written & Verbal) Familiar with MS Office, Drafting Letter, Memo etc Shall be able to Confirm, coordinate and execute the jobs Knowledge of accounts will be a Plus **Benefits**: Commission on Leads 30 Days Paid...
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Female Customer Service
1 week ago
Dubai, United Arab Emirates Felicia Technical Service Full timeFemale Customer Service required for a Maintenance Company based in Dubai 2-3 Years of Experience in the same position Good Communication Skills (Written & Verbal) Familiar with MS Office, Drafting Letter, Memo etc Providing introductory information to new customers Ensuring that customers are satisfied with our provided services Following up with...
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Customer Service
3 weeks ago
Dubai, United Arab Emirates TOP H SERVICE Full timeWe Are A cleaning company looking for a **Arabic Male** who has experience as a customer service: Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their...
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Customer Service
1 week ago
Dubai International City, United Arab Emirates TOP H SERVICE Full timeWe Are A cleaning company looking for a **Philippines female** who has experience as a customer service: Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their...
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Customer Service
2 weeks ago
Dubai International City, United Arab Emirates TOP H SERVICE Full timeWe Are A cleaning company looking for a **Philippines female** who has experience as a customer service: Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their...
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Customer Service Representative
2 weeks ago
Dubai, United Arab Emirates Ezees Service Full timeWe are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both...
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Customer Service Executive
1 week ago
Dubai, United Arab Emirates Limousine Transport Company Full time**Customer Support Executive Job Description Template** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...
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Customer Service Representative
1 week ago
Dubai, United Arab Emirates Eteen Logistic Service Full time**Job Overview**: As a Customer Service Representative, you will play a key role in ensuring our clients have a positive experience with our shipping services. You will be responsible for addressing customer inquiries, resolving issues, providing tracking information, and ensuring all shipments are processed accurately and efficiently. **Key...
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Customer Service Executive
1 week ago
Dubai, Dubai, United Arab Emirates TAT IT Technolgies Full timeOverviewThe Customer Service Executive plays a vital role in ensuring customer satisfaction and loyalty by providing exceptional support and resolving issues efficiently. This position serves as the first point of contact for customers, addressing inquiries, processing orders, and managing complaints. The Customer Service Executive is not only responsible...
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Customer Service Executive
4 days ago
Dubai, Dubai, United Arab Emirates TAT IT Technolgies Full timeOverviewThe Customer Service Executive plays a vital role in ensuring customer satisfaction and loyalty by providing exceptional support and resolving issues efficiently. This position serves as the first point of contact for customers, addressing inquiries, processing orders, and managing complaints. The Customer Service Executive is not only responsible...
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Customer Service Executive
1 week ago
Dubai, United Arab Emirates The PetShop LLC Full time**Job Brief** We are looking for a result driven Senior Customer Service Executive who is responsible to answer customer complaints and effectively deescalates altercations over the phone, resulting in customer satisfaction improvement. Ensure delivery of excellent customer service through fast and accurate processing of orders, communication, and...
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Customer Service Executive
3 weeks ago
Dubai, United Arab Emirates Dubai Pet food (The Pet Shop Megastore) Full time**Job Brief** We are looking for a result-driven Senior Customer Service Executive who is responsible to answer customer complaints and effectively deescalates altercations over the phone, resulting in customer satisfaction improvement. Ensure delivery of excellent customer service through fast and accurate processing of orders, communication, and...
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Customer Service Executive
1 week ago
Dubai, United Arab Emirates Business Umbrella Full timeA company in Dubai is looking for customer service executives help customers with complaints and questions, give customers information about products and services. **Requirements**: - High school diploma, general education degree, or equivalent. - Ability to stay calm when customers are stressed or upset. - Comfortable using computers. - Experience working...
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Customer Service Executive
1 week ago
Dubai, United Arab Emirates M.R.S. Packaging Limited Full timeCustomer Service Executive - MALE (FMCG) Preferred From FMCG industry Job Summary: The Customer Service Executive is responsible for providing high-quality customer service to our clients. This role involves answering customer inquiries, handling complaints, processing product orders, and providing product/service information to customers in a timely,...
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Customer Service Executive
4 days ago
Dubai, Dubai, United Arab Emirates MasterMind Advertising Full timeCustomer Service Executive and Coordination for Advertising AgencyPosition Overview:As a Customer Service Executive and Coordinator in our advertising agency, you will be responsible for managing client relationships, ensuring high-quality customer service, and facilitating coordination among various teams to execute advertising campaigns effectively.Key...
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Customer Service Executive
1 week ago
Dubai, United Arab Emirates Blue Bell Full timeDesignation**:Customer Service Executive** - Resolving customer queries - Proactively calling customer and keep track of support requirements - Attending customer via phone calls, WhatsApp chat etc. - Explaining customers about products and services - Handel customer queries and report accurately **Qualification**:Bachelors degree in any field, additional...
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Customer Service Executive
4 weeks ago
Dubai, Dubai, United Arab Emirates MasterMind Advertising Full timeCustomer Service Executive and Coordination for Advertising Agency Position Overview: As a Customer Service Executive and Coordinator in our advertising agency, you will be responsible for managing client relationships, ensuring high-quality customer service, and facilitating coordination among various teams to execute advertising campaigns effectively. Key...
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Customer Service Executive
2 weeks ago
Dubai, United Arab Emirates Digitalrooar Full timeCustomer Service Executive with one year of experience. With Good Communication Skills In English, Arabic, And added Advantages. - Relaying extensive product information to customers. - Filing customer records, including contact information, purchases and billings. - Providing customers with clear instructions to resolve issues. **Salary**: AED4,000.00 -...
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Customer Service Executive
7 days ago
Dubai, United Arab Emirates Vibrant Freight L.L.C Full timeWe are a well known and reputable logistics and freight forwarding company looking for a dynamic Customer Service Executive. **Responsibilities**: - Securing booking confirmation from vendors. - Maintaining SOP for customers. - Following up on shipments with sales, customers, and vendors. - Opening job cards with complete details. - Process flow execution...
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Customer Service Executive
1 week ago
Dubai, United Arab Emirates Detailing Experts Company Full timeArabic Female - Customer Service Executive - Detailing Auto Car Care Location : Dubai - Young and Energetic - Good command in English - Must have experience in Automotive Service Advisory - Detailing will be an advantage - at least 3 yrs of Experience - must be available to join immediately **Salary**: AED4,000.00 - AED6,000.00 per...