At Your Service Agent
6 months ago
Love What You Do EvenMore
At JW Marriott®,treating guests exceptionally starts with the way we treat ourassociates. Because we believe it takes people who genuinely lovewhat they do to create a truly extraordinaryexperience.
Here At JW Marriott Marquis Dubai,We Are Looking For Talented Individuals, To Join Our Amazing FamilyAnd In Return We Are Able To Offer You The Following
- An amazing career opportunity to notjust work with us but open opportunities worldwide with ourextensive portfolio of hotels.
- Learningopportunities with some of the best professionals the region has tooffer.
- We aim to promote our associates withinas soon as the opportunity arises, so we hope to see you progressyour career in line with our training and promotionschedule.
- A competitive salary with excellentbenefits which include accommodation, meals on duty,Transportation, and:
- World class training anddevelopment, including leadershipdevelopment.
- Recognitionprograms.
- Discounted accommodation in over8,000 hotels all over the world. Yes,8,000
- Discounted food & drink in allour restaurants and bars.
- Discounts for yourfriends and family.
- Unlimited careeropportunities (Internationally andlocally)
- Medical and Lifeinsurance
- Amazing supportto ensure you have all the tools you require to complete yourday-to-day tasks.
OurExpectations From TheRole
ExceptionalCustomer Service:
- Respond to guest calls with courtesyand efficiency, adhering to Marriott Internationalstandards.
- Dispatch appropriate personnel tofulfill guest requests promptly.
DetailedDocumentation
- Maintain a comprehensive log of guestrequests, including guest information, issues, resolutions, andfollow-up actions.
SystemProficiency
- Demonstrate expertise in OPERA, GXP,AVAYA, Open Table, and related operating systems.
ProactiveApproach
- Represent Marriott professionally,maintain a positive attitude, and ensure seamless handovers tocolleagues.
- Handle wake-up calls and maintain ahandover log for the next shift.
Reservation ManagementAnd Coordination
- Manage Open Table reservationsaccurately, verifying special occasions and handling customerinquiries.
- Follow reservation procedures,confirm bookings, and coordinate reservations for specialevents.
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