Inside Sales Engineer

1 week ago

Dubai, Dubai, United Arab Emirates Emerson Full time
Inside Sales Engineer (French speaking)

Emerson Automation Solutions is where technology and engineering come together to build solutions for the benefit of our customers, driven without compromise for a world in action. This position is opened by the Flow Controls Business Unit. The Inside Sales Engineer is based in Dubai, United Arab Emirates and caters to all customers in the Middle East and Africa.

Job Responsibilities:
  • Qualify customer requests for quotation to ensure that a quote will meet the customers' application and operational needs.
  • Prepare customer quotations that are timely, technically accurate, commercially verified, offering the best all-round solution.
  • Collaborate with the Sales team and support Customers/End users in MEA.
  • Follow-up customers on regular basis for status of the quote submitted & purchase order, as agreed with Outside Sales.
  • Follow up internal teams & factory for timely delivery of the product and services.
  • Negotiate sales orders within agreed discounts. Maintain accurate and complete records in Quote/Order tracking tool to follow up Booking plan and Order forecast.
  • Ensure that purchase orders are commercially and technically compliant before processing for order entry in accordance with relevant procedures.
  • Provide advice to customers on technical solutions and their benefits. Work with customers to update and modify their engineering standards and specifications to gain preference for Fisher Control Valves.
  • Provide support to LBPs / End users for Product modifications & Product capabilities through preparing success stories / identifying industry wise application QBR's.
  • Connect with manufacturing locations and Engineering teams for queries regarding lead-time, special requirements.
  • Attend customer meetings as required, including customer site visits. Support in trouble shooting and finding solutions to customers problems and perform Site Walks.
  • Ensure activities are carried out in line with agreed departmental KPIs (Hit Rate/Budget). Support and work with Sales team to meet the Order booking budget for MEA.
  • Work with consultants, contractors and end users to get Fisher products and solutions pre-specified / pre-selected.
  • Co-ordinate with Order Entry / Customer Order Fulfillment (COF) / Quality Procedures & Specifications (QPS) / Project Management teams to provide clean orders to Factories with supporting documents and attend kick off meetings if required.
  • Work closely with other Emerson Process Management Business Units for MAC / MVP quotes.
  • Ensure Emerson Ethics and Trade compliance procedures are strictly followed with all business transactions.
  • Keep up to date with developments in products, industries, and market trends.
  • Fulfill any other reasonable duties as required including Outside Sales, if required.
Who you are?

You are a French-speaking Engineer with hands-on experience in supporting customers

You possess interpretation skills relating to engineering details & P&ID drawings.

You can make technical decisions based on sound engineering facts & applicable codes.

For this Role you will need:
  • Mechanical engineering education or closely related field (Mechanical / Instrumentation / Chemical Engineering)
  • Proven track record in Fisher valve products and handling
  • Proficient in French & English Languages - Written and Spoken.
  • Skill using Microsoft Office applications is required
Preferred Qualifications:
  • Instrumentation/Mechanical Engineering degree
  • Experience in working with FF2 sizing and selection tool
  • Familiar with Quote-to-Cash process and coordination of Order Entry
Our offer to you

We recognize the importance of employee wellbeing and know that to do your best you have flexible, competitive benefit plans to meet you and your family's physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that encourage innovation and brings the best solutions to our customers.

The philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.

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