GTB Implementation ManagerAbu Dhabi

2 months ago


Dubai, United Arab Emirates Sundus Full time

RolePurpose

  • Implement Integration of banksolutions with client systems for strengthening and sustaining longterm relationshipsImplementations
  • Responsiblefor coordinating Implementation related registration documentationwith the client for GTB cash & trade channelproducts.
  • Lead simple as well as compleximplementations (SWIFT, H2H, collections, Liquidity, etc.) for GTBclients.
  • Lead/coordinate implementing GTBproducts at customer site.
  • Lead/Coordinate GTBproduct trainings for GTB clients.
  • Ensure thatimplementation is done within client agreed timelines and arewithin regulatory policies.
  • Update activitieson CRM & internal trackers
  • Coordinatewith GTB vendors as required for implementations.

Digitization

  • Assist e-penetrationstrategies
  • Assist dormancy reductionstrategies
  • Assist channel payment utilizationstrategies Cross selling &Commercialization
  • Attempt to cross sell GTBproducts during implementationdiscussions
  • Support launching of channel cashand trade products BAU
  • Escalatesensitive/delayed cash & company BAU issues for quickerresolution
  • Assist service team on escalatedissues to help resolution
  • Conduct Call backverification on all GTB product registrationforms
  • Coordinate signature verification on allGTB product registration forms People
  • Completeall mandatory class lead and e-learning ontime.
  • Complete your mid-year and end-yearappraisals on time.

Specialist Skills /Technical Knowledge Required For ThisRole

  • Verygood understanding of Corporate online platforms, cash/tradecollection & transaction solutions and generalprocesses
  • Good understanding of SWIFT system& H2H protocols &solutions
  • General understanding of clientdocumentation signature verification, Call Back and archivalprocesses.
  • Very good understanding of SWIFTmessaging, H2H client integrations, Remote cheque scanning& printing, Cash Deposit Machines and Microsoft PowerPoint/excel usage.
  • Good presentation, trainingand communication skills to groupaudiences.
  • Good understanding electronicpayment operations and supportstructure


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