Reservations Agent
2 weeks ago
As a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes.
Key Job Responsibilities:
- Assist guests in making room reservations through various communication channels, including phone, email, and online platforms.
- Provide information about room availability, rates, and hotel amenities.
- Ensure accurate and efficient processing of guest reservations.
- Address guest inquiries and concerns related to bookings and accommodation.
- Verify guest information and payment details to confirm reservations.
- Offer assistance and recommendations to guests based on their preferences and needs.
- Promote special offers, packages, and discounts to enhance the guest experience.
- Maintain up-to-date knowledge of hotel policies, procedures, and room types.
- Collaborate with the reservations team to ensure accurate room inventory management.
- Assist with group reservations and bookings as needed.
- Uphold a high standard of customer service and professionalism in all interactions.
- Participate in ongoing training to improve reservation skills and knowledge.
- Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues.
- Adhere to the company's environmental, health, and safety procedures and policies.
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Reservations Agent
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Client of Talentmate Full timeBachelor of Hotel Management (Hotel Management) Nationality: Any Nationality Vacancy: 1 Vacancy Job Description A Reservations Agent is responsible for assisting customers with booking reservations for accommodation, transportation, and other services. This role requires excellent communication skills, attention to detail, and the ability to provide...
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Reservations Agent
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotel Full timeJob DescriptionWe are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Reservations Agent, you are responsible for maintaining effective communication on all reservations made to ensure smooth...
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Reservations Agent
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Millennium Hotels and Resorts MEA Full timeAs a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes.Key Job Responsibilities:1. Assist guests in making room reservations through various communication...
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Reservations Agent
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotel Full timeJob DescriptionWe are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Reservations Agent, you are responsible for maintaining effective communication on all reservations made to ensure smooth...
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Reservations Agent
1 day ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotels Full timeWe are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Reservations Agent, you are responsible for maintaining effective communication on all reservations made to ensure smooth and efficient...
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Reservations Agent
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotels Full timeWe are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Reservations Agent, you are responsible for maintaining effective communication on all reservations made to ensure smooth and efficient...
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Reservations Agent
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Rosewood Abu Dhabi Full timeRoles and responsibilitiesProvide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations, and general hotel information.RESPONSIBILITIES:1. Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.2. Handle incoming and outgoing calls promptly with a...
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Reservation Agent
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Client of Kaavi Recruitment Consultancy Full timeProcesses reservations by mail, telephone, telex, cable, fax, or central reservation systems referral.Processes reservations from the sales office, other hotel departments, and travel agents.Knows the type of rooms available as well as their location and layout.Knows the selling status, rates, and benefits of all package plans.Knows the credit policy of the...
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Reservations Agent
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Novotel Hotels Full timeCompany DescriptionWhy work for AccorWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...
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Reservation Agent Specialist
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates IHG Hotels & Resorts Full timeAbout the RoleThis exciting opportunity is part of our dynamic sales and marketing team at IHG Hotels & Resorts. We're looking for an experienced Reservation Sales Agent to take charge of reservations, lead upselling efforts, and collaborate with other departments to deliver world-class hospitality.Main Duties:Booking and Customer Support: Process bookings...
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Cluster Reservations Agent
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates IHG Full timeIHG Cluster Reservations Agent - Reservations - InterContinental Hotels Group Dubai Festival City in United Arab EmiratesDo you see yourself as a Cluster Reservations Agent for InterContinental Hotels Group at Dubai Festival City?What's your passion? Whether you're into triathlons, exploring new restaurants, or dancing the tango, at IHG, we're interested in...
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Agent, Reservations
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Yas Plaza Hotels by Aldar Hospitality Full timeAbout Us Yas Plaza Hotels by Aldar Hospitality is a dynamic collection of six international hotels located in the heart of Yas Island, Abu Dhabi. This vibrant destination offers a seamless blend of relaxation, indulgence, and recreation, making it the ultimate gateway to the Yas Island experience. About the Job We are looking for an enthusiastic...
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Agent, Reservations
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Yas Plaza Hotels by Aldar Hospitality Full timeAbout UsYas Plaza Hotels by Aldar Hospitality is a dynamic collection of six international hotels located in the heart of Yas Island, Abu Dhabi. This vibrant destination offers a seamless blend of relaxation, indulgence, and recreation, making it the ultimate gateway to the Yas Island experience.About the JobWe are looking for an enthusiastic Reservations...
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Agent, Reservations
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Yas Plaza Hotels by Aldar Hospitality Full timeAbout UsYas Plaza Hotels by Aldar Hospitality is a dynamic collection of six international hotels located in the heart of Yas Island, Abu Dhabi. This vibrant destination offers a seamless blend of relaxation, indulgence, and recreation, making it the ultimate gateway to the Yas Island experience.About the JobWe are looking for an enthusiastic Reservations...
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Reservation Agent
3 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Jumeirah Full timeAbout Jumeirah & the Hotel:Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its...
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Reservation Agent
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Grand Mercure international business hotels Full timeMeeting the needs of inbound FIT reservations and groups from the taking of the inquiry, conversion of the business, assisting with organization of the group, through to ensuring successful on-site coordination of the groupMaintain fluency with the Accor Live Limitless Loyalty ProgramOversee accuracy of room blocks, reservations, and rate codesProcess all...
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Reservations Agent
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International, Inc Full timeAssisting and advising customers who may be choosing from a variety of travel options.Making reservations for customers based on their various requirements and budgetary allowances.Checking the availability of accommodation or transportation on the customers' desired travel dates.Helping plan travel itineraries by suggesting local tourist attractions and...
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Cluster Reservations Agent
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates IHG Hotels & Resorts Full timeDo you see yourself as a Cluster Reservations Agent for InterContinental Hotels Group at Dubai Festival City?What's your passion? Whether you're into triathlons, exploring new restaurants, or dancing the tango, at IHG, we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies.Imagine...
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Reservation Agent
3 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Grand Mercure International Business Hotels Full timeMeeting the needs of inbound FIT reservations and groups from the taking of the inquiry, conversion of the business, assisting with organization of the group, through to ensuring successful on-site coordination of the group.Maintain fluency with the Accor Live Limitless Loyalty Program.Oversee accuracy of room blocks, reservations, and rate codes.Process all...
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Reservation Agent
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Grand Mercure International Business Hotels Full timeMeeting the needs of inbound FIT reservations and groups from the taking of the inquiry, conversion of the business, assisting with organization of the group, through to ensuring successful on-site coordination of the group.Maintain fluency with the Accor Live Limitless Loyalty Program.Oversee accuracy of room blocks, reservations, and rate codes.Process all...