Service Advisor

19 hours ago

Dubai, United Arab Emirates R1 Performance Full time

Dubai, United Arab Emirates | Posted on 07/06/2025 Greet customers, understand their vehicle service/repair needs, and provide accurate cost/time estimates.Liaise between customers and technicians, ensuring smooth workflow in the workshop.Upsell additional services/parts while maintaining transparency and trust.Maintain detailed records of services, inspections, and customer interactions.Handle customer complaints professionally and ensure resolution.Monitor job progress and keep customers updated on vehicle status.Ensure compliance with company policies and industry standards. Requirements Minimum 5 years of experience as a Service Advisor in an auto garage/dealership.Strong knowledge of automotive repairs, maintenance, and diagnostics.Excellent communication and customer service skills (English mandatory; Arabic a plus).Proficiency in auto service software (e.g., RO systems, DMS).Ability to work under pressure in a fast-paced environment.Valid UAE driving license preferred.Competitive salary + commission/performance bonuses.Medical insurance & other benefits as per UAE labor law.Opportunity to work with a reputable automotive service center. #J-18808-Ljbffr

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