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Sales /service Advisor
2 weeks ago
We are looking for Automobile Sales/Service Advisor (MALE&FEMALE) who has Experience in the Automotive Industry with excellent communication skills and professional experience in dealing with customers. May experienced in handling luxury and supercars.
Job Responsibilities:
Good Knowledge, Automobiles BODY JOB AND CAR CARE.
Determine customers need and encode there requirements in CRM
Effectively and oversee progress for each job in CRM to meet the agreed deadlines and follow up the process to get customer satisfaction
Explanation of the job to be carried as recorded in job card.
Ensure acceptance estimation Sales and Services is carried out of job cards
Record inspection results on check sheet and verifies the same with customer and get customer acknowledgement.
Check vehicle servicing history if it has been carried out as per company policy.
Fill in customer and vehicles information in company database.
Ensure customer complaints written on check in sheet report
Writes a brief description of the customer’s concern on card to help the technician locate the problem.
Ensure that the job assigned is completed within stipulated period as communicated to the customers.
Update customers once vehicle is ready for collection.
Any other duties as and when required by the Management.
Qualification and skills:
Minimum of 3 to 5 years’ experience as a Service Advisor in automobile industry.
Bachelor Degree holder.
**Salary**: AED negotiable per month
Ability to commute/relocate:
Dubai: Reliably commute or planning to relocate before starting work (required)
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
