![Robert Walters](https://media.trabajo.org/img/noimg.jpg)
Assistant Manager Finance UAEN
3 weeks ago
Zentech Consulting islooking for an IT specialist to help at a great company You willuse the Move/ADD/Change (MAC) process to delivery exceptionalcustomer service and printer support. This is a wonderfulopportunity to get your foot in the door with a fortune 500company. APPLYTODAY
ESSENTIALFUNCTIONS:
Services Delivery: Basic device cleaning and replacement ofoperator accessible parts and consumables per equipmentspecifications. Break-fix activities account for 70% of roleresponsibilities.
Provide IPaddress support
Performbasic equipment problem diagnosis
Point ofcontact for equipment removal and delivery for onsite support
Downloadand install printer drivers on end-user equipment
Performprinter mapping to PC as required
Escalateprinter network issues to appropriate resource
DeviceConfiguration (Enter IP address, scanning templates, User accesslevels. Scan to File/Email, etc)
Maintainon-site operator replaceable parts inventory
PerformData Entry for activity and asset tracking
SKILLS:
Lift and move up to 50 pounds
Read, writeand follow basic English instructions
Ability tomanage multiple tasks
Track andreport account information as required
1-2 yearsrelevant experience resolving customer and equipment printingissues
EDUCATION:Minimum High School diploma or equivalent
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