Omnichannel Experience Specialist
2 weeks ago
We are looking for an Omnichannel Experience Specialist to ensure customers get a consistent and seamless experience across all channels—digital, call center, branches, and field services. This role focuses on channel governance, standardization, and improving how customers move between channels. Key Responsibilities Define and manage omnichannel standards and guidelines. Ensure consistent information, tone, and customer experience across all channels. Support channel integration efforts and cross‑channel handoff design. Review customer‑facing content across channels to avoid inconsistencies. Work with digital, IT, and operations teams to enhance channel strategy. Qualifications Bachelor's degree in Communications, Marketing, Business Strategy, or related field. Experience in omnichannel management, channel strategy, or CX governance. 2‑7 years of experience (depends on educational attainment). Strong skills in content governance, communication standards, or channel optimization. Arabic language is mandatory but not required. #J-18808-Ljbffr
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Omnichannel Experience Specialist
17 hours ago
ajman, United Arab Emirates Black Pearl Full timeWe are looking for an Omnichannel Experience Specialist to ensure customers get a consistent and seamless experience across all channels—digital, call center, branches, and field services. This role focuses on channel governance, standardization, and improving how customers move between channels. Key Responsibilities Define and manage omnichannel standards...
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Omnichannel Experience Specialist
3 weeks ago
Ajman, United Arab Emirates Black Pearl Consult Full timeWe are looking for an Omnichannel Experience Specialist to ensure customers get a consistent and seamless experience across all channelsdigital call center branches and field services. This role focuses on channel governance standardization and improving how customers move between channels. Key Responsibilities Define and manage omnichannel standards and...
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Omnichannel Experience Specialist
1 week ago
Ajman, United Arab Emirates Black Pearl Consult Full timeWe are looking for an Omnichannel Experience Specialist to ensure customers get a consistent and seamless experience across all channelsdigital call center branches and field services. This role focuses on channel governance standardization and improving how customers move between channels. Key Responsibilities: Define and manage omnichannel standards and...
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Omnichannel Experience Specialist
1 day ago
Ajman, Ajman, United Arab Emirates Black Pearl Consult Full timeWe are looking for an Omnichannel Experience Specialist to ensure customers get a consistent and seamless experience across all channels—digital, call center, branches, and field services. This role focuses on channel governance, standardization, and improving how customers move between channels.Key Responsibilities:Define and manage omnichannel standards...
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Digital Customer Experience Specialist
3 weeks ago
Ajman, United Arab Emirates Black Pearl Consult Full timeWe are looking for a Digital Customer Experience Specialist to support the development, improvement and quality assurance of customer journeys across digital channels including the website and mobile. This role you will work closely with CX designers and IT teams to make sure digital services are smooth, user-friendly and compliant with UAE digital...
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Digital Customer Experience Specialist
1 week ago
Ajman, United Arab Emirates Black Pearl Consult Full timeWe are looking for a Digital Customer Experience Specialist to support the development improvement and quality assurance of customer journeys across digital channels including the website and mobile this role you will work closely with CX designers and IT teams to make sure digital services are smooth user-friendly and compliant with UAE digital standards....
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Digital Customer Experience Specialist
1 day ago
Ajman, Ajman, United Arab Emirates Black Pearl Consult Full timeWe are looking for a Digital Customer Experience Specialist to support the development, improvement, and quality assurance of customer journeys across digital channels, including the website and mobile app. In this role, you will work closely with CX designers and IT teams to make sure digital services are smooth, user-friendly, and compliant with UAE...
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Luxury Guest Experience Ambassador
5 days ago
ajman, United Arab Emirates beBeeCustomer Full timeDescriptionGuest Services Specialist Role OverviewWe strive to deliver exceptional guest experiences from start to finish. Our Guest Services team plays a vital part in this process, providing top-notch service and turning transactions into memorable moments.To succeed in this role, you will need to create a safe working environment, adhere to established...
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Luxury Experience Specialist
2 weeks ago
ajman, United Arab Emirates beBeeGuestExperience Full timeJob OverviewWe aim to craft exceptional guest experiences from start to finish. Our Guest Arrival Experts take the initiative to provide a wide range of services guiding guests through their arrival and departure experiences.Key success factors include: creating a safe working environment, adhering to company policies and procedures, maintaining...
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Information Security Specialist
7 days ago
ajman, United Arab Emirates Ajman Municipality & Planning Department Full timeInformation Security Specialist role at Ajman Municipality & Planning Department in Ajman, United Arab Emirates. Seniority level Mid-Senior level Employment type Full-time Job function Information TechnologyGovernment Administration Description Ajman Municipality is seeking a talented Information Security Specialist to join our Developing Smart Services...